ASH SOC 402 Week 4 Discussion 2 Emotional Labor NEW .pdf
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ASH SOC 402 Week 4 Discussion 2 Emotional Labor NEW
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Emotional Labor. 1st Post Due by Day 3. In preparation for this
discussion, review the following resources:
Emotional Labor Study at the University of Memphis
Job Stress (Clark, 1995)
You may also want to read, “The Effects of Stress in the
There are many stressors in the workplace that affect
employees. Emotional stressors are no different. As our
economy has moved from a manufacturing to a service-based
economy, there are many more workers in a variety of
occupational fields that are expected to manage their emotions
according to employer demands. Emotional labor refers to a
form of emotion regulation that creates a publicly visible facial
and bodily display within the workplace. The increasing
prevalence of this type of work introduces a new set of
stressors in the workplace.
In your initial post
Describe examples of emotional labor in the following
o Human Resources
Give a suggestion of what employers can do to help employees
address the personal impact of emotional labor?
Your initial post should be at least 250 words in length. Support
your claims with examples from required material(s) and/or
other scholarly resources, and properly cite any references.
Respond to at least two of your classmates’ posts by Day 7.