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Flowchart for solving technical issues .pdf


Original filename: Flowchart for solving technical issues.pdf

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Flowchart for Solving Technical Issues
effectiviology.com
START
Find a button or a
menu item that
looks relevant.

YES

FOUND ONE

Is there another button that
looks relevant?

NO

Click it. If prompted,
select the most relevant
options. Did this work?

YES

NO

Are you trying to solve an
issue or use a feature?

SOLVE AN
ISSUE

Restart the device.
Did this fix it?

USE A FEATURE

Search online for a solution
using a few relevant
keywords. Follow whatever
instructions you find.

YES

NO

IT WORKED!

DIDN’T HELP

Is this really worth the
trouble, or is it easier to just
ignore the issue/use a
different feature?

NOT WORTH THE TROUBLE

I HAVE TO SOLVE THIS

Is there relevant tech
support or a forum you can
ask for help on?

YES

Try that. Did you
find a solution?

NO

Ask a tech-savvy
NO friend for
help. Tell them about
everything you tried.

YES

NO

FOUND A SOLUTION

DIDN’T HELP

You’re out of luck. Hire a
professional, replace the
device/software, or give
up on trying to solve this.

Problem
solved!


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