MyQ Kyocera MDS CzechRepublic CSSZ CaseStudy .pdf

File information


Original filename: MyQ_Kyocera_MDS_CzechRepublic_CSSZ_CaseStudy.pdf
Author: Vokálová Petra

This PDF 1.5 document has been generated by Microsoft® Word 2010, and has been sent on pdf-archive.com on 20/03/2018 at 15:28, from IP address 95.80.x.x. The current document download page has been viewed 1166 times.
File size: 493 KB (2 pages).
Privacy: public file


Download original PDF file


MyQ_Kyocera_MDS_CzechRepublic_CSSZ_CaseStudy.pdf (PDF, 493 KB)


Share on social networks



Link to this file download page



Document preview


Case Study: Public Administration

MDS (Managed Document Services)

PRINTING UNDER THE SUPERVISION
IN THE BIGGEST STATE INSTITUTION
IN CZECH REPUBLIC

The Challenge:
Czech Social Security Administration (CSSA) is the largest financial organization in Czech Republic. Employing
more than 9,000 people, the organization provides services for 8 million clients, and its annual income and expenses
exceeds 28 billion EUR.
CSSA was using more than 8 000 old printing devices from different manufacturers. There are many small offices of
1 or 2 employees who need their own printer because the offices are visited by clients. However, the management
still saw the possibility in reducing the number of printers.
There was no system for secure printing, therefore the users often faced the situation when their documents printed
on a shared printing device were taken by mistake by another colleague, printing at the same time.
When a shared printer happened to be occupied, ran out of toner, or was simply out of order, the user had to go
back to his computer, reprint the document and go to another printer. This was undesirable waste of time.
The running costs were too high and it was impossible to classify the printing costs according to each cost center,
moreover it took a lot of time to verify the correctness of supplier invoices.
The annual printing volume exceeds 120 million pages, nobody knew what exactly was printed and by whom.
Due to the heterogeneous environment, there were hundreds of types of toners which had to be manually ordered. It
caused the situation when a type of toner needed was out of stock and printers were therefore out of order for many
days.
The management of CSSA realized that by implementing the complex printing solution, they will solve not only mentioned
troubles but also gain significant savings.

The Solution:
CSSA‘s device fleet was optimized; their 8000 outdated printers and copiers were replaced by 4 700 low-TCO
KYOCERA printing devices (2.000 pcs FS-1370DN, 2.300 pcs FS-3540MFP, and 500 pcs TASKalfa 3550ci+5500i).
All MFPs (also A4 model FS-3540MFP) were equipped with MyQ Embedded terminals, controlling access to the
MFPs by PIN.
MyQ monitoring was deployed in order to ensure clear accounting of running costs per each location / cost center.
MyQ Service module was implemented, providing automatic toner orders, automatic reports informing the CSSA IT
department and service provider about eventual troubles on a device. If an error is not solved in time, a message is
escalated according to pre-determined plan until the problem is resolved.
The installation of the whole solution took only 5 weeks (4 700 printing devices with MyQ in 100 locations).

The Result:

24
MILLION
EUR
SAVINGS

24 million EUR savings on output costs within expected 8-year operation thanks to the
fleet optimization, the low TCO of KYOCERA devices and MyQ monitoring.
No more lost printouts thanks to the fact that users identify themselves at the MFP before
printing their documents.
Managers can now easily check printing costs of their departments and therefore quickly
identify users who print a lot of private or unnecessary documents.
Increased efficiency and employee satisfaction, because their print jobs can be printed on
any available device (Follow me function). Employees are no longer restricted to one or
two particular devices.
Automating the manual work, the MyQ service module provides significant time savings at
managing the devices by IT department.

MyQ Embedded Terminal on Kyocera MFP:

Examples from more than 70 predefined MyQ reports:


Document preview MyQ_Kyocera_MDS_CzechRepublic_CSSZ_CaseStudy.pdf - page 1/2

Document preview MyQ_Kyocera_MDS_CzechRepublic_CSSZ_CaseStudy.pdf - page 2/2

Related documents


myq kyocera mds czechrepublic cssz casestudy
myq ricoh
09 21dec15 reviewed 3185 5825 1 rv 1
applied chrome box
3dprinting researchpaper
pps con panprint promo print eng color

Link to this page


Permanent link

Use the permanent link to the download page to share your document on Facebook, Twitter, LinkedIn, or directly with a contact by e-Mail, Messenger, Whatsapp, Line..

Short link

Use the short link to share your document on Twitter or by text message (SMS)

HTML Code

Copy the following HTML code to share your document on a Website or Blog

QR Code

QR Code link to PDF file MyQ_Kyocera_MDS_CzechRepublic_CSSZ_CaseStudy.pdf