How Digital Workplaces Are Helping Field Services Win .pdf
Original filename: How-Digital-Workplaces-Are-Helping-Field-Services-Win.pdf
Title: managinf construction projects on intraboom
Author: Chrisse Ziebell
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How Digital Workplaces Are
Helping Field Services Win
When you’re working in construction or field services you need all the right
tools. Hammers. Saws. A… digital workplace…? Well, even though you might
not be accustomed to hearing digital tools lumped in with the classics, get
used to it because 80% of construction professionals already use mobile
devices when managing projects.1 So, let’s take a look at why the digital
workplace is becoming such an important part of the modern tool belt.
2. Connecting A Disparate Workforce
The industry has a lot of moving parts, to say the least. The carousel of
personnel and resources can almost feel like The Logistics Olympics at
times. So, any way to build connectivity isn’t just welcome, it’s critical. And
what follows are just a few of the ways a digital workplace helps bring
2.1 It’s Inclusive
The construction industry is famously slow to adopt new technologies. In
fact, McKinsey rated it as one of the least digitized industries period. 2 But
the right digital workplace can blend new technologies with old school
habits. Some software even allows you to set up text notifications, so your
more, um… “seasoned” co-workers don’t have to stop communicating
according to preference. That means the ability to loop in a wider number
of people, regardless of technical skill set.
2.2 Your Job Just Got Easier
A digital workplace is literally your entire office online. You can easily access
images, plans, documents, protocol, and detailed instructions whenever and
wherever you want. You’ll always have everything you need to nail
whatever’s on your plate, especially since the current expectation is always
at your fingertips.
2.3 Tapping The Hive Mind
We’ve mostly seen the term “Hive Mind” used in reference to groupthink
online. But there’s a version of it in construction and field services, as well.
Digital workplaces can be places of discussion, sharing wisdom,
methodology, and even just connecting in a less formal way through the
chat tool. Any cohesion is good cohesion. So, whether your team is
sharpening their skill set or building camaraderie, a digital workplace helps
us tap the collective wisdom even when you’re not at the same job site.
3. It Helps Management Manage
“Communication” can be a bit of a fluffy, vague term. But in this case, it’s
everything. In construction and field services, management doesn’t have the
opportunity to gather everyone into an office each morning and walk
through the expectations on a white board. And not only can a digital
workplace help, it’s the most efficient way forward in several respects.
3.1 Clarity of Directives
Sometimes assigning work can feel like a game of telephone. But assigning
work on a transparent platform gets everyone working off the same
information at the same time. And that’s not just efficient, but also saves
money. In fact, The Mediterranean Journal of Social Sciences estimates that
30% of construction is rework.3 So, get everyone on the same page and you
won’t just see a better project, but a fatter wallet.
3.2 Better Game Planning
When we say a digital workplace allows for “better game planning,” you
could also say LESS game planning. Calendaring online means transparent
project milestones and delivery dates that everyone can see. This gives
management the information they need to shift around resources. It also
cuts down on the time your team spends filling each other in. And given
FieldWire’s estimate that 70% of the time on a construction jobsite is spent
coordinating, a digital workplace could be the magic wand that lets you stop
talking, and start actually doing.4
3.3 Transparency of Tasks
Management doesn’t just come up with the plan, but can actually assign
deliverables with a simple click. This means that leadership can see what’s
on everyone’s plate so they can better allocate resources and keep things
moving forward. Online tasks also double as a status report. Comment
directly on the task, ask questions, mark it complete when you’re done… all
great and instant ways to help narrow that communication gap.
4. Communicating With External Parties
If you’re like most people in construction and field services, your team isn’t
just internal, but external as well. You’re communicating with everyone
from clients, to vendors, to safety commissions. That means a lot of
processing requests, looping people in, clarifying specs, and just crossing
your fingers and hoping you sent out the right version. Well, not only can
the digital workplace help with all this, but that’s exactly where it shines.
The secret lies in how you form your groups. When you set up your groups,
you’re basically setting permissions, looping in whoever you want, and
restricting access for everyone you don’t. So forming a group with a client
already gives them access to the most up-to-date information without you
ever having to process a request. Groups with vendors allow you to post
delivery specs and get updates on project milestones. And for more
sensitive documents like logs and proof of safety compliance, you can share
those with the appropriate commission directly from an internal group
that’s otherwise kept private. And after the 78% increase in OSHA Safety
Violations, there’s never been more incentive to get your house in order.5
5. Conclusion: The Right Digital Workplace Can Save You Money
The right digital workplace not only improves your workflow, but also your
ability to disseminate accurate directives in real-time. And given TSheets’
estimate that eliminating errors could save the construction industry up to
$15 billion per year, what are you waiting for?6
Intraboom is the simple, all-in-one digital workplace. It’s a single work app for
communicating, sharing files and media, scheduling, and managing tasks.
Intraboom is the ultimate mobile intranet that keeps teamwork and projects on
track and allows you to work from anywhere, on any device. This fun and
engaging platform facilitates remote collaboration, provides real-time access to
materials, and integrates the tools required for efficient communication.
Address: 7135 E Camelback Rd., Suite 360
Scottsdale, AZ 85251