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QuickBooks Desktop 2015 Service Discontinuation .pdf



Original filename: QuickBooks-Desktop-2015-Service-Discontinuation.pdf

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QuickBooks Desktop 2015 Service Discontinuation and
upgrade information

When does it happen?
After May 31, 2018, access to add-on services will be discontinued for QuickBooks Desktop 2015
(Windows and Mac). This includes all versions of QuickBooks Desktop 2015 (Pro, Premier, Enterprise
Solutions, Accountant Edition, and Mac).
What service discontinuation means:
Products affected by service discontinuation after May 31, 2018, are listed in the table below.
If you are using a product affected by service discontinuation and want to maintain access to your
services, you’ll need to upgrade to the latest version of QuickBooks Desktop as soon as possible.
Your access to QuickBooks Desktop Payroll Services, Live Support, Online Backup, Online Banking, and
other services through QuickBooks Desktop 2015 software, will be discontinued after May 31, 2018.
Also, you will no longer receive critical security updates starting June 1, 2018. If you receive any security
updates before this date, you should install them.

Calendar Year 2018 Discontinuation Policy (QuickBooks Desktop 2015 Products)
Fully supported products

Products for which services will be discontinued after
May 31, 2018

QuickBooks Desktop Pro and Premier QuickBooks
Desktop
Pro
2015
2018, 2017, 2016
QuickBooks Desktop Premier 2015 (General Business,

Contractor, Manufacturing & Wholesale, Nonprofit,
Professional Services, and Retail)
QuickBooks Desktop for Mac 2016

QuickBooks Desktop for Mac 2015

QuickBooks Enterprise Solutions 18, QuickBooks Enterprise Solutions 15
17, 16
QuickBooks
Desktop Accountant QuickBooks Premier Accountant Edition 2015
2018, 2017, 2016

QuickBooks Desktop Point of Sale 2013: Basic, Pro and
Multi Store software and QuickBooks Point of Sale
QuickBooks Desktop Point of Sale 18.0 Payments
QuickBooks Desktop Point of Sale 12.0: Basic, Pro and
Multi Store software

As services to older versions are scheduled to be discontinued, Notify affected customers in advance by
mail or email, in-product notifications, and information on this web site. Please keep an eye out for
updates on our future plans as they become available.

Why do you discontinue products?
We are committed to developing easy, straightforward financial tools that help you today
and grow with you tomorrow. But it's a balancing act - making QuickBooks Desktop
better and easier to use while still supporting older versions.
How do I know if this affects me?
If you use QuickBooks Desktop 2015 or any of the other affected Intuit Products and you
subscribe to live technical support or any of our add-on services, you will need to upgrade
your product on or before May 31, 2018 to continue using your services.
What are the affected 2015 services?
Upgrade as soon as possible to retain access to the following add-on services and live
support. Click any service below to learn how it is affected by service discontinuation.
NOTE: Additional information regarding affected services and features will be provided
as it becomes available.
QuickBooks Desktop Pro 2015, Premier 2015, QuickBooks for Mac 2015, QuickBooks
Enterprise Solutions 15

Upgrade as soon as possible to retain access to the following add-on services and live
support. Click any service below to learn how it is affected by service discontinuation.
NOTE: Additional information regarding affected services and features will be provided
as it becomes available.


Enterprise Full Service Plans
1. Payroll services
2. Credit Card Processing
3. Check Processing
4. Other services
• What live technical support and Online Backup are affected?
Call ☎+1-800-578-7184 to Upgrade 2015 QB Edition to 2018 QB edition or if want to keep 2018
QB Software than get full help & support From QB Downloads.


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