Kirah Rose (3) .pdf

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Kirah Rose
Customer Service - Cluemaster
St. Louis, MO 63130
Kirahrose01@gmail.com
3142979323
Willing to relocate to: Saint Louis County, MO - University City, MO - Hazelwood, MO
Authorized to work in the US for any employer

Work Experience
Customer Service

Escape the Room: Saint Louis - St. Louis, MO
February 2017 to Present
Provide excellent customer service and ensure all guests have an incredibly positive and fun
experience from entry to exit 
Greet guests and guide them through reservation confirmation, waiver completion, and provide a brief
introduction on general rules of game pla 
Comprehend detailed game rooms,complex puzzles and master themed story lines to lead guests
through game play 
Monitor the guests live game play and provide reasoned and relevant clues and “nudges” to assist the
continued momentum of game play 
Conduct consistent and thorough quality control checks by testing and staging all game room props
and puzzles after each game session 
Preserve and manage Escape Hunt Dallas’ first-class facility by adhering to daily and weekly
maintenance procedures 
Providing the General Manager assistance with the coordination, set-up, and implementation of
corporate events, special events and celebrations as needed 
Participate in quarterly employee meetings that focus on team building, encourage professional
growth, and welcome constructive feedback. 
introduction on general rules of game play 
Comprehend detailed game rooms, complex puzzles and master themed story lines to lead guests
through game play 
Monitor the guests live game play and provide reasoned and relevant clues and "nudges" to assist the
momentum of game play 
Conduct consistent and thorough quality control checks by testing and staging all game room props
and puzzles after each game session 
Preserve and manage Escape Hunt Dallas' first-class facility by adhering to daily and weekly 
maintenance procedures 
Providing the General Manager assistance with the coordination, set-up, and implementation of
corporate events, special events and celebrations as needed 
Participate in quarterly employee meetings that focus on team building, encourage professional 
growth, and welcome constructive feedback.

Production Worker

Essence Water - Saint Louis County

January 2017 to Present
Manage Production 
Over seeing product manufacturing and quality control 
Maintaining and stocking conveyer 
Machine operating: Filler, Blow Mold, & ARPAC 
Blow Mold Operator: Blowing bottles for stock.

Shipping/Receiving Clerk
Thrift Books - Saint Louis County
June 2016 to February 2018

Ships goods from the establishment, prepares records of transactions 
Posts weights and prepare goods for final shipment 
Scanning items in with Rf guns 
Creating RFID Labels 
Pull and fill orders from stock 
Pull orders for delivery 
Notify parts manager of out-of-stock materials that need immediate attention 
Read work orders or receive oral instructions to determine work assignments or material or equipment 
needs 
Record numbers of units handled or moved, using daily production sheets

Leader / Machine Operator /Production Staff
Bissingers - St. Louis, MO
August 2014 to January 2017

Responsibilities: 
Stocking and packaging products 
Directing a small assembly Line 
Upholding FDA Regulations 
Quality Inspection 
Operating and performing minor repairs on machines 
Using Rf gun

Packer

Smarty Had A Party - St. Louis, MO
August 2015 to December 2016
Packing orders. 
Measuring orders for packaging 
Meeting daily quota's 
Lifting up to 50 pounds 
Occasionally Picking/Pulling orders.

Busser/Dishwasher
River City
2011 to 2012

Stewarding 
Managing, per-soaking and distributing dish and silverware 
Maintaining the buffet 

Restocking cleaning chemicals washing a high volume of dishes, and up keeping the warehouse.

Customer Service Representative
Best Buy - Saint Louis County
February 2008 to August 2010

Process transactions such as new orders, returns & exchanges, releases, etc. in a timely and efficient 
manner 
Support the Sales Specialists through customer follow up, scheduling deliveries, reconciling purchase 
orders, stock checks. 
Demonstrate company sales model in order to offer each customer the complete solution (Accessories
and General Service Contracts) to their purchase. 
Complete shipping invoices and reconciliation reporting 
Assists Inventory processes such as various report reconciliation (unaccounted research report) 
receiving product, shipping product or customer will-calls.

Education
Saint Community Colledge in General Studies
Saint Louis Community College - St. Louis, MO
2010 to 2012

Diploma

Mcclure Highschool - Saint Louis County, MO
May 2004 to August 2007

Skills
CUSTOMER SERVICE, RECEPTIONIST, RETAIL SALES, PACKING, BOOKKEEPING

Additional Information
Skills 
 
General Warehouse (8 years), Machine Operator (2 years), Bookkeeping (2 years), Packing (2 years), 
Customer Service (2 years)


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