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Top 10 Must-Have Alexa Skills For Your Small Business

Amazon Alexa is a digital assistant set to revolutionize the way we used to get information and
control our homes or office spaces. Undoubtedly, these voice-enabled and artificial intelligence
integrated devices altered the way in which we used to interact with machines. Nevertheless, in
reality, we are just scratching the surface of Amazon Alexa, unknown of the hidden potential these
voice-activated intelligent devices have. As Amazon has handed over its Alexa Skill kit to
developers, it will be stupefying to see what Amazon Echo, Echo Dot, and Tap could do beyond
some silly voice tricks. With each day new skills being added to the Alexa Skill Store, we could
see the amazing difference it is making in the day-to-day business operations.
It does not matter, whether you have a small or medium-sized business, getting Alexa skills
developed to streamline your business operations and bring agility into the workplace is the
preliminary need of the hour. If you are unaware of the Alexa Skills you can utilize to boost the
productivity of your small business, here are a few suggestions.

Top Ten Alexa Skills Your Business Must Have :
1. Track Events, Task Lists, To-do List:
Alexa is fairly clever about the to-do list commands. You can be far more precise to create skills
that suit your business. For instance, when you say, “Add” an item to a list, (Example: “Alexa add
4:00 o clock appointment with Mr. XYZ to my calendar”) Alexa immediately understands your
speech request, converts it to a to-do or as a scheduled event for the day, and sends you a
notification about the added event in your list. If you are speaking about an event, task or an item,
just nature, and name of the product you want to add in the to-do list determines the type of to-do
list in which the particular product or item will be added. The best part is you can access your to-do
list within the Amazon Alexa App on Android, on iOS, or by visiting alexa.amazon.com.
2. Track and Manage Travel Itineraries:
This Alexa skill is very much important for businesses and their employees who are either frequent
fliers or need to travel a lot for their business. Opposed to the common swipe of an app, Alexa
skills let users interact in their natural language to plan and book a travel or to access critical travel
alerts like flight delays, gate changes, and reservation cancellations. Customizing the skill further
and integrating weather updates, seat maps, and driving directions to move from one point to
another is the best option to enhance Alexa skill for managing and tracking the travel itineraries.
Although, you can book a cab using Alexa Skill developed by different cab service providers,
adding a skill to rent a car at new locations helps in effort reduction and time-saving.
3. Manage Conferences:
Conferences play an important role in the business processes, when you have Alexa skills ready to
manage your conferences then you definitely have a tool that will boost the productivity of your
small business. Using this Skill, you can easily join a meeting. In order to reduce the complexity
for users in joining meetings, you can integrate the most vital components of a conference like
dialers, remote controllers, one-touch or single-click in mobile apps and meeting room displays
into Alexa Skills, The inbuilt AI smartens up the conference rooms and its proceedings to a great
extent. With Custom Alexa Skill managing Conferences, you can join meetings using the prepopulated PSTN numbers provided by the third-party conferencing service provider and schedule
meetings based on the user’s calendar and resources (rooms) available in the office building.
4. Calendar & Scheduling Assistant:
An integrated Alexa Skill that can work with all types of calendars and contact providers whether
personal or corporate across all organizational boundaries is must have for your business. Many
people have different calendars, one at work, one at home, and one for games, if you also have
similar calendars, you need to create a custom Alexa Skill that will integrate all these calendars and
presents a unified view of all your contacts. Using this skill, you can ask Alexa about the
availability of a particular person in your contact list. You keep a track of your daily schedules,
have lunch at a time and keep free time for a meeting tomorrow. Having known availability of key
persons in your contact list, you can ask Alexa to schedule events, meetings, calls, and conferences
ensuring maximum productivity in minimum time.

5. Content Marketing:
Customized Alexa Skill offering high quality and frequently updated creative content that relates
to the products or services you are offering help in enhancing relationships with the consumers.
After analyzing the market, hearing the customers, and understanding their needs you can create
Alexa Skills that are intended to offer something of value to them. Such Skill helps in maintaining
consistency and voice tone of your brand. Personalized and customized Alexa Skills with a proper
call to action feature has helped businesses in boosting productivity and profitability of their
businesses. Thus, an Amazon Alexa skill, especially dedicated to market your product or service
through interesting voice content is a must-have Alexa Skill for your business.
6. Intelligent Inventory Management:
Inventory management is one of the biggest hustle faced by smaller businesses. Although you have
an option to use spreadsheets and databases, keep track of quantities of each item in the inventory,
but you cannot access this data anywhere and at any time. Consider developing an Alexa Skill that
incorporates the voice-activated inventory management. The digital voice assistant is
revolutionizing the way we do business and a custom Alexa Skill is offering a solution to the
business owner to access information anywhere and at any time with voice commands. Moreover,
the Alexa Skill does not display the inventory reports, but it reads those reports or that information
for you.
7. Manage Task Management Application:
Alexa Skill developed to manage your tasks is an incredible way to increase business productivity.
The skill utilizing voice recognition to add items or tasks to your to-do list eliminates the need to
reach for your smartphone. Seamlessly synchronizing existing task management application with
the Alexa Skill or making it compatible with multiple such applications helps in increasing your
own productivity and helping you to stay organized. The Alexa will automatically add tasks or
events to your to-do list, any item, event or task you edit, complete or delete will automatically
update your to-do list.
8. Expense Management:
No wonder, Amazon Alexa with its hidden potential and artificial intelligence can be used to keep
track of finances and to manage money. An Amazon Alexa Skill that can be used to see what bills
need to be paid, status of your budget in accordance with the set financial goals, money you have
to reach the desired goals, to analyze and control your spending. Alexa is more than just the voice
of your bank account, as it also provides advice based on your existing bank and financial data, so
you can control your finances more efficiently.

9. Customer Support:
Amazon is planning to sell its virtual assistant Alexa, as a cloud-based service to retail call centers.
AWS has already started to pitch the services to insurance and healthcare industry. With an
improved contextual awareness, Amazon Alexa Skill customized to help customers might prove
to be an excellent option to offer customer support. Depending on your products and services, you
can think of developing Alexa Skills that is mature enough to address customer issues. One of
main objective of this skill is to demonstrate the creation of service call for the given product
details. The skill is developed in a manner to understand the issues faced by customers and create a
service request in the backend system with provided details. Not only it helps businesses to offer
out 0f the box customer service, but it also helps them in reducing response time thereby attaining
complete customer satisfaction leading to customer retention.
10. Smart Equipment Management:
Amazon launched Alexa with a vision and that particular vision has been realized. These days,
everyone wants to control everything in his or her homes with voice commands. Having Alexa,
skill developed to monitor, manage, and track home and office equipment adds a layer of
simplicity and elegance to the smart home and smart office category. There are multiple devices or
smart equipment that you can manage with voice commands integrated in a specialized Alexa
Skill. Using Alexa Skill, you can manage your Television, Fire TV Stick, Thermostat, Door Locks,
Lights, Air Conditioners, etc.

Conclusion :
The Virtual Assistant and Artificial Intelligence integrated into the Amazon’s Alexa are now ready
to play a vital role in the enterprises. To make AI behind Alexa more business savvy and to boost
the productivity of your business, it is necessary for you to consider Amazon Alexa Skill
development seriously. Remember, Alexa is accessible not just through voice-enabled devices, but
also from your smartphone. Therefore, using customized Alexa Skills within your own company to
let yo0ur employees voice access his/her calendar, conference schedule, Salesforce data on various
clients and accounts, will get you a competitive edge and to enhance the productivity of your

The size of your business or the industry is irrelevant to us; we are specialized in developing
Alexa Skills that can handle about any type of request. Skills that let a user control and query
cloud-enabled services and Skills providing original content for a customer’s flash briefing.
Do not let your business disappear into the crowd; bring it to the forefront with productive
Amazon Alexa Skills. ‘Contact US’ for a brief walk-through.

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