PDF Archive

Easily share your PDF documents with your contacts, on the Web and Social Networks.

Share a file Manage my documents Convert Recover PDF Search Help Contact



ESSENTIAL COMPONENTS OF A CUSTOMER FRIENDLY IVR.pdf


Preview of PDF document essential-components-of-a-customer-friendly-ivr.pdf

Page 1 2 3 4 5 6 7 8 9

Text preview


Visual IVR
Visual IVR is an ideal way to appeal to the new age
customers using smartphones. It is quite customer
friendly and works simply while keeping costs low. This
option enables customers to check out the options
through their smartphone via mobile app rather than
listen to them over call. Visual IVR is more efficient and
quick, easy to use, generates better revenue and
therefore more customer centric.