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ESSENTIAL COMPONENTS OF A CUSTOMER FRIENDLY IVR.pdf


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Final Thoughts
You may not think that your IVR system needs
attention on priority; however, having an IVR that
delights and surprises your customers can become a
strategic and competitive advantage for your
business. The profits that it could generate outweigh
the investment in the long run. A powerful IVR system
can lay the foundation of your brand’s success.
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