140917 InCoStrat 2.2.9 mentoring & coaching Release .pdf

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In Co Strat  -­‐  I N N O V A T I V E   C O M M U N I C A T I O N   &   S T R A T E G I E S
Lot A: Invitation To Tender For The Provision Of Strategic Communications In The Syria Region

2.2.9 Mentoring and coaching services for media training include digital and social media
General. We can provide a broad range of mentoring and coaching services for media training; we have
extensive experience in delivering these services in conflict-affected states. InCoStrat can also draw on an expansive
network of international and regional journalists to support all coaching and mentoring activity. Specifically, we offer
the following services in Arabic and/or English:
a. Spokesperson coaching. Training to individuals and groups in practical
sessions for TV, radio and print media. This includes preparation,
effective media handling, body language, how to effectively structure and
communicate key messages. The evidence of our spokesperson training
can be seen on a variety of international outlets such as BBC World
Service and Deutsche Welle. Our directors also trained and
accompanied the FSA COS Al-Bashir for his briefing to President Obama
and John Kerry. Similarly, the FSA Eastern Front spokesperson was
given specific training for his briefings to MEPs and Senator John
b. International and local media engagements. Training how to manage
FSA Northern Front spokesperson
journalists, and how to deliver and coordinate a press briefing.
on BBC World Service.
c. Embedded mentors in indigenous media capabilities.
80% of
InCoStrat personnel are fluent Arabic speakers, meaning we are able
to embed in indigenous press offices, government bodies and media production facilities to advise and optimise
the output from the organisation. Such linguistic skills also save on the costs of interpreters and help build better
one-on-one relations with staff.
d. Organising and managing an effective press office. Administering all functions required to manage an
effective press office: the structural organisation equipment installations, and production and output processes.
e. Press statement writing. Delivering courses on how to write and structure press statements tailored to target a
variety of audiences. After delivering a ‘press statement writing’ course to senior figures in the FSA, their letter to
a prominent UK newspaper was then quoted on the front page.
f. Communication strategy development. Training in how to understand and research target audiences and
develop core messages, themes and objectives for each.
g. Optimising social media channels to reach target audiences. Coaching
on how to employ different social media platforms to maximize effectiveness
and reach. In addition, instruction on optimising social media networks.
h. Ethics, standards, and safety for journalists. We use experienced
regional journalists and technical experts to deliver comprehensive training
programmes to equip local reporters with the technical, ethical and practical
skills to be a safe and effective reporter in conflict affected states. This
includes this training and education in the importance of following
appropriate media ethics for truthful and balanced reporting to meet
international media standards.
i. Technical camera and videography training. We use specialists to coach
Media activist training in
reporters to maximize their technical skills to meet the standards of
Gaziantap, Turkey
videography required for international satellite TV channels.
j. FM radio technical and production training. Training in all the skills
required to set up and manage an FM radio station in conflict-affected areas.
k. Journalism skills for indigenous print media. Training in all the skills required to set up and manage an
effective community magazine in a conflict affected area.
l. Documentary production. Coaching and mentoring support to production offices to produce high quality
documentaries that resonate with the target audience.
m. Internal communication strategy development. Mentoring on idea development, management skills and
bringing reputation to the heart of business.
n. Personal effectiveness coaching. Leadership coaching and influencing skills in development for the senior
executive management, and newly promoted executives who may be engaged in media activity. We draw on our
previous government experience and have an extensive network of well qualified and experienced partners.
Supporting Evidence. We have delivered training in all of these skills during the last 2½ years with Syrians
at all levels, from the Prime Minister to grass-root activists. We have trained a number of spokesmen from the
moderate armed opposition and the political opposition. In addition, we have delivered many training courses to
reporters who are active inside Syria. This has resulted in the regular placement of high quality news and humaninterest stories on international and local TV, as well as print medium. We run a broad range of on going internal
media and communication training in Syrian media production offices in Turkey and Jordan, such as the augmentation
of social media sites to deliver campaigns and products to different target audiences. We have also conducted such
training in Libya, Yemen and Pakistan.


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