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Technical Envelope: PART B – Resource
Access to Justice and Community Security in Syria (AJACS)
2.2.4: Question 12
Key staff: an emphasis on relevant Security and Justice and in-Syria experience
All key staff are highly experienced at operating in politically sensitive, conflict-affected environments, all have relevant
regional, in-Syria and security and justice experience. 40% of the key staff and 60% of the core delivery team are fluent
Arabic speakers. Of our five key staff – three are senior staff of a consortium member and two have relationships of
several years with Aktis. Our core team, named and budgeted in this proposal, forms our AJACS Delivery Platform. The
core team is supported by a pre-interviewed pool of over 130 advisers. The platform consists of the resources to design
and oversee any packages of activities that the AJACS Secretariat decides should be provided for communities in oppositioncontrolled Syria. The members of this core delivery platform are summarised in Figure 21 below.
Figure 21: Our core team – the 5 key staff include two Syrians and three staff with UK SC or DV clearance.

Our five Key Staff
Team Leader: Matthew Waterfield
Matthew Waterfield
Position: Team Leader (TL)

Nationality: British

Clearance: UK SC

Matthew Waterfield is the Director for conflict, community security and monitoring and evaluation programmes at Aktis
Strategy, and currently Project Director for the UK FCO Community Security Programme in Syria. He has more than 20
years of international experience in over 20 countries as a conflict and community security adviser for the UK government,
European Commission, United Nations and USAID. Matthew is an acknowledged senior technical expert with extensive
leadership experience, having led numerous politically sensitive programmes for HMG across the Middle East. Matthew
played a lead role in the development of HMG methodology for the Joint Analysis of Conflict and Stability (JACS) and has
led conflict analysis, and conflict sensitivity and community security assessments for HMG. Matthew is Visiting Lecturer at
the University of Leicester and academic reviewer for journals in conflict and security studies and has been working in
Syria over the last 2 years, where he has an extensive professional network.
Matthew’s profile
15+ years’ professional
Over 20 years’ experience leading on international security and justice

programmes in conflict affected states

Our bidding partners:

Technical Envelope: PART B – Resource
Access to Justice and Community Security in Syria (AJACS)
Extensive programme
management experience
of large projects in the
development sector;
working across design,
implementation and
programme management

Team Leader and Project Director of multiple complex programmes,
including the detailed programme designs for DFID peacebuilding and
security and justice programmes in Uganda, Palestine, Kosovo, Moldova
and across the Middle East, including, inter alia, the £100m Uganda
Conflict Recovery Programme. Led implementation of the DFID Helmand
M&E Programme and was most recently responsible for overall
directorship of the FCO Community and Security Programme in Syria

Team Leader and
interagency relations

Leader of numerous international security projects and held key role as
Governance Advisor working with UK government, US government and
Palestinian MoI and security forces in the Palestinian Territories.

Technical expertise in
community security and
justice (i.e. rule of law,
strengthening and
community engagement,
community mediation)

Currently Project Director of FCO Community Security Programme in Syria,
pioneering Aktis approach to S&J community engagement. Designed the
accountability and civil society engagement component of the EU SSR
programme in Lebanon. S&J expert on an FCO programme to strengthen
Civil Society in Syria providing institutional support to a new network of
NGOs. Senior Conflict and Security expert for the UK Stabilisation Unit,
with extensive experience in strengthening civ-mil cooperation.

 Master of Development Studies, School of Oriental and African Studies, University of London, UK, 97-98
 Master of Arts, Geography, St. Hugh's College, University of Oxford, UK, 1991-94
Recent employment record / Relevant consultancies:
2014: Project Director, Aktis Strategy Ltd, FCO Community Security Programme (Syria)
Director of a large-scale project to deliver community engagement with the Free Syrian Police, and other S&J actors,
councils, and communities in opposition-held Syria.
2013: Security Sector Reform (SSR) Expert, Design of SSR Programme, EU (Lebanon)
Political economy and conflict analysis of Lebanon and context for SSR. Designed the accountability and civil society
engagement component of the programme.
2013: Team Leader, Evaluation of DFID Support to UN Relief and Works Agency (UNRWA), UK Independent
Commission on Aid Impact (Lebanon, Jordan and Palestinian Territories)
Led a team of experts to review and evaluate UK Government support to Palestinian refugees. Evaluated UK support
focusing on objectives, delivery, impact and learning. Performed in-depth assessment of the value for money of the
programmes under review. Presented key findings and recommendations to the UK Parliamentary committee on
international development.
2013: S&J Expert, Strengthening Civil Society in Syria, FCO, Egypt, Lebanon and Turkey (Syria)
Led the security, justice and peacebuilding component of a series of regional conferences to develop a civil society
network across the Middle East to support the nascent Syrian civil society. The programme provides a broad set of
institutional support to a new network of NGOs
2012 – 2013: Team Leader, Capacity Building of Emerging Governance in Syria, DFID (Syria)
Led experts to design and deliver projects to support delivery of public services by five newly established Local Councils.
Captured lessons learnt and presented across Whitehall to inform and shape future HMG support.
2012 – 2015: Team Leader, Evaluation of DFID Programme in Gaza, Palestinian Territories
Led a team to undertake baseline study and final evaluation to reduce food insecurity in Gaza. Reviewed business cases
and theories of change for the programme and setting baselines, targets, indicators and data collection procedures in
accordance with the logframe.
2012: Stabilisation Response Team Coordinator, Stabilisation Unit, Turkey (Syria)
Led UK and USG team to assess the situation in Syria and devise options for stabilisation response to support the
opposition and people of Syria. Facilitated cross-Whitehall seminars in Istanbul and London to develop the joint
assessment and planning of options, focused on governance, security and justice.
2012: Team Leader, Helmand Monitoring and Evaluation Programme, DFID (Afghanistan)
Led team of experts to provided technical planning and M&E inputs to develop conflict analysis and development of
scenarios for Helmand Provincial Reconstruction Team. Provided technical advice on theories of change and logframes,
developed M&E system for each sector of governance and development. Led a large qualitative and quantitative survey of
perceptions of population, including a local Afghan research team, analysed and processed the data.
2012 – 2013: Strategic Conflict Assessment Coordinator, UK Stabilisation Unit (London)
Coordinated the cross-government consultations to develop the new methodology and web-based resource and
professional hub for the new integrated cross-government approach to analysis of conflict. Facilitated cross-government
seminar to develop the new approach to Joint Analysis of Conflict and Stability (JACS). Developed guidance on
measurement of performance, M&E and identification of baselines for projects in conflict countries.

Our bidding partners:

Technical Envelope: PART B – Resource
Access to Justice and Community Security in Syria (AJACS)
2010 – 2011: Conflict Adviser, UK government Conflict Pool (London and Iraq)
Researched conflict in Iraq, consulting with various UK, international and Iraqi organisations and political leaders in
London, Baghdad, Basra, Arbil and Kirkuk. Drafted a light touch strategic conflict assessment of Iraq, for FCO, MoD and
DFID. Designed HMG Conflict Pool strategy, assessed capacities of partner organisations and proposed projects. Presented
a draft strategic plan, governance architecture and programme portfolio for £4.5 million projects to address key UK
strategic priorities for stabilisation of Iraq.
2009 – 2010: Governance Adviser, UK MoD, US Security Coordinator (Palestinian Territories)
Provided strategic, legislative and policy advice on the reform of the Palestinian security sector to the UK government, US
government and Palestinian Ministry of Interior. Functional review of the ministry and advice on the establishment of a
performance measurement system across the security services and ministry linked to the security sector strategy.
Provided advice on the formation of civilian oversight mechanisms including an ombudsperson, a transparent complaints
mechanism, as well as an internal inspection function. Delivered governance advice in the formulation of the security
sector strategy and monitoring system. Provided governance input to the development of the USSC plan to support the
security sector strategy.
2009: Team Leader, Design of DFID Uganda Conflict Recovery Programme (Uganda)
Led a team of 20 experts in the design of DFID Uganda’s 5-year £100 million recovery programme for northern Uganda.
Presented a range of policy options on support in S&J sectors. Developed full programme documentation according to
DFID standards, including project and budget support interventions in the fields of peacebuilding, security, justice and
governance. Drafted strategic case and led drafting of the various appraisals including: programme, economic, social,
institutional, political, environmental and fiduciary appraisals. Led cross-sectoral assessment, development and costing of
various options, elaboration of the theory of change and elaboration of the full project documentation for the selected
option, including the logframe and M&E system. Drafted implementation section of the programme memorandum
including financial, management and commercial case.
2008 – 2010: Conflict Function Manager, UK Stabilisation Unit (London)
Led development of the identification of the technical competency requirements for staff and consultants deployed by the
Stabilisation Unit within the conflict specialist function, including DDR, political reconciliation and security and military
reform. In accordance with the Prime Minister’s initiative supported the vetting, selection and professional development of
a team of consultants to boost the UK civilian deployment capability. Provided technical backstopping on conflict to
consultants and staff deployed in the field.
2007 – Present: Stabilisation Planner, UK Stabilisation Unit (London)
Advised UK government on the development of stabilisation planning, including development of concepts and approaches.
Wrote guidance on use of critical path methodology in stabilisation contexts. Provided stabilisation planning expertise
inputs and training to joint civilian and military for both UK and international exercises.
2007: Stabilisation Adviser to the King’s Palace, Hashemite Kingdom of Jordan (Amman)
Led a small team providing advice directly to the King on the options for social stabilisation of Jordan, including advising
on the social, economic, and political aspects of instability and contingency options and plans for dealing with instability
Deputy Team Leader (Programmes): Bassam Al-Kuwatli
Bassam Al-Kuwatli
Position: Deputy Team
leader (DTL) Nationality: Syrian
Languages: Arabic and English
Bassam Al-Kuwatli is a recognised Syrian project manager with over 16 years of experience in senior management
positions in complex programmes implemented in fragile environments. He is currently Deputy Team Leader of Integrated
Community Security Program (ICSP) Community Engagement component and his previous assignments include Managing
Director for RMT (Syrian research firm), Director of Peace Building within the Syrian Assistance Coordination Unit (ACU).
Bassam Al-Kuwatli has extensive experience working with the Syrian Opposition Coalition, Tharwa Foundation and
RMTeam in Syria, in the areas of justice, security and peace building. He has track record of stakeholder engagement with
international partners, the Syria Opposition Coalition and different Syrian communities and actors involved in security and
justice, conflict mitigation, minority empowerment and promoting coexistence. He is a recognised specialist in research
and field assessments, monitoring and evaluation, opinion polling and surveys, with experience planning M&E training.
Bassam’s profile
More than 16 years’ experience as manager and leader of teams delivering
complex programs, including as Managing Director for RMT (Syrian
15+ years’ experience in
research firm), Director of Peace Building within the Syrian Assistance

management, and team
Coordination Unit (ACU) and in present role as Integrated Community
Security Program (ICSP) Community Engagement Component Lead
(Deputy Team Leader).

Our bidding partners:

Technical Envelope: PART B – Resource
Access to Justice and Community Security in Syria (AJACS)

Stakeholder relations

Extensive network within
Syrian opposition and
intimate understanding of
socio-political context

Monitoring and evaluation

Excellent track record of stakeholder engagement with international
partners, the Syria Opposition Coalition and different Syrian communities
and actors involved in security and justice, conflict mitigation, minority
empowerment and promoting coexistence. Developed relationships
between state, non-governmental organizations (NGO), communities and
interest groups, including bringing together Arab and Kurdish political
groups promoting dialogue and consensus-building.
Widely recognized thought leader as former Director of the Peace Building
Unit of ACU in Syria, with extensive experience working with the Syrian
Opposition Coalition, Tharwa Foundation and RMTeam in Syria, in the
areas of justice, security and peacebuilding. Advanced studies in conflict
management, working on thesis related to Kurdish-Arab dialogue in the
context of Syria, supported by extensive Syria experience.
Provides unrivalled bespoke monitoring and evaluation (M&E) expertise as
Director of the only Syrian M&E company RMTeam, boasting a network of
over 150 experienced Syrian data collection officers in Syria. Specialist in
research and field assessments, monitoring and evaluation, opinion polling
and surveys, with notable experience planning M&E training.


Master’s in Conflict Management, Royal Roads University, Canada (finalizing thesis), 2011 – to date

Diploma in Diplomacy, Global Governance and Management of International Relations, Italian Society for
International Organization, 2012

Master’s in Computer Science, Technical University of Sofia, 1988-1994
Recent employment record / Relevant consultancies:
2014 – Present: Deputy Team Leader, Integrated Community Security Programme (ICSP), Aktis (TurkeySyria)
Currently leading technical teams and management of in-Syria staff for effective delivery of the ICSP community
engagement component. Ongoing technical and management responsibility for community security projects in Syria,
coordination with Syrian stakeholders, including councils, community representatives, security and justice actors, and the
Interim Government. Manages the in-Syria reporting by the RMTeam data collection teams and leads in the delivery of
research, monitoring and evaluation. Chief facilitator for workshops and training, including management of comprehensive
training program for Aktis in-Syria community engagement teams.
2013 – Present: Managing Director, Research and Management Team RMTeam (Turkey-Syria)
Managing Director of the only Syrian research, monitoring and evaluation company boasting a network of over 150
experienced Syrian data collection officers operating in Syria. Specialist in research and field assessments, monitoring and
evaluation, opinion polling and surveys and elections design and monitoring. Has led research in Syria on media, policing
and impact of aid. From January to March led research teams that provided data for Aktis Strategy ICSP research for Idlib
governorate. Managed organization of training on conflict management and SPHERE in partnership with Norwegian
People’s Aid.
2013: Consultant Facilitator and Trainer, Tharwa Foundation (Turkey-Syria)
Delivered effective advisory services on strategy, facilitating “Dialogue with Political Leaders Training” for the Tharwa
Foundation, an organization established to provide a supportive environment for inter-communal dialogue, democratic
principles and practices in the broader MENA region. Through programs that encourage inter-communal dialogue and
leadership development, Tharwa uses a range of educational, networking, and outreach strategies to enable people of
different religious, economic and ethnic backgrounds to come together to discuss peaceful solutions to the region’s
longstanding socio-political and developmental challenges.
2013:Director of the Peace Building Unit, Assistance Coordination Unit (Turkey-Syria)
Worked in partnership with stakeholders in Syria and the SOC’s Peace Building, Justice and Security Committees to design
and shape the establishment of the opposition judicial and police systems in Syria. Successfully worked with international
partners, the Syrian Opposition Coalition (SOC), and various communities on conflict mitigation, minority empowerment
and promoting coexistence. Obtained funding and coordinated a variety of projects in the areas of justice, security and
peace building. Developed proposals for Turkish-Syria border control security and management. Member of Board for the
Danish-funded NGO Baytna, a civil society capacity building training centre aimed at strengthening and improving
cooperation between Syrian civil society groups.

Our bidding partners:

Technical Envelope: PART B – Resource
Access to Justice and Community Security in Syria (AJACS)
Deputy Team Leader (Operations & Procurement): Steve Smith
Steve Smith
Position: Deputy Team
Nationality: British
Clearance: UK MoD SC
Leader (DTL) - Operations
Steve Smith is a Senior Project and Programme Manager with more than three decades of experience working within both
military and civilian environments. His responsibilities and demonstrated track record of exceptional services include
financial management and procurement against tight deadlines to deliver equipment and services worth millions of
pounds. For instance, he oversaw the delivery of a £16 million compound for the Afghan National Army trainers and
mentors and a £2 billion upgrade of the Saudi Army National Guard Communications network. Providing operational and
financial oversight, Steve ensures compliance with regulations and legal obligations in a variety of contexts, and has
facilitated a timely delivery of equipment, services and teams for complex interventions around the world. He has worked
within the UK and Europe, as well as in Fragile and Conflict Affected States such as Afghanistan, Iraq and Libya, where
operating under deteriorating security conditions in the first part of 2014, he assisted with the evacuation plan and
subsequent relocation of the team. His expertise within the development-security field is built on a long career within the
UK military.
Steve’s profile
management experience, delivered
Over 20 years’ experience
on large-scale programs around the
in managing project
teams across a wide range of
operations (including

delivery. With experience
finance, human resources,
bridging military and private sector, Steve commands knowledge of HR
procurement, security
management, financial administration, procurement and security.
Reputation for high operational effectiveness in fragile environments,
Designed and implemented particularly for risk management and dependable operational support. In
operations in conflict

2014, directed the successful mobilization and emergency evacuation of a
affected areas
£28 million DFID Security, Justice and Defence program in Libya.
Wealth of experience as manager and leader of teams delivering complex
programs, including the £2 billion upgrade of the Saudi Army
Managed large grants,
communications network, as well as the largest ever FCO-DFID Security
stipends, equipment and
and Justice program in Libya, directing operations ranging from
logistical support programs disarmament, securing weapons dumps, cash grants, risk, and human
resource management.

Iraq, Saudi Arabia, Libya and Afghanistan
Relevant experience


PhD Business Strategic Management, University of Sheffield, UK, 2007

MBA Business Administration, University of Reading, UK, 2003

BEng (Hons) Energy Engineering, London Southbank University, 1996
Recent employment record / Relevant consultancies:
2014 – Present: Mobilisation Director, WYG, DFID Security Defence and Justice (Libya)
Leading the mobilization of the £28 million joint FCO and DFID Security, Justice and Defence program in Libya, to train
38,000 police and make safe 6 ammunition dumps. Directing the financial management of the project, including the rapid
procurement of £500,000 of operational equipment. The largest S&J program commissioned by HMG, developed bespoke
operations plans to administer cash grants, disarmament, security, and HR management. Successfully implemented the
evacuation plan, managing the relocation of the project team over a 48 hour period. With forward planning, enabled the
project team to continue full operations from Malta.
2014 – Present: Project Director, WYG, SANGCOM (Kingdom of Saudi Arabia)
Directing the implementation of a £2 billion expansion and modernisation of the Saudi Army National Guard
Communications network (SANGCOM), including procurement, operation and maintenance of communications and
computer systems, with £600 million of ongoing projects at any one time. Assisting the design and delivery of the
program, ensuring full compliance with local regulations. Responsible for overarching financial and human resource
management, devising and delivering a bespoke operations plan to ensure timely, on-budget and quality delivery, with
appropriate duty of care in place.
2013: Programme Director, WYG Management Services, Nokia (MENA)
Led overall program management for Nokia Siemens Networks in the Middle East and North Africa, managing financial
administration and ensuring full compliance with local regulations. Delivered operations from Arbil and Tripoli, including
construction design and implementation, as well as the rapid procurement of mechanical, electrical and building works
with a combined total of $1.1 million.

Our bidding partners:

Technical Envelope: PART B – Resource
Access to Justice and Community Security in Syria (AJACS)
2012 – 2014: Programme Director, WYG, Civilian Engineering Support Team (Afghanistan)
Overall responsibility for the delivery of Defence Infrastructure Organization (DIO) and UK DFID-funded projects, including
over 700 projects in two years across all camps in Afghanistan. Responsible for overall financial management, with £45
million ongoing projects at any one time, covering civil, structural, mechanical, electrical, and public health engineering.
Successfully implemented a NATO-funded £16 million project for the Afghan National Army trainers and mentors
compound, doubling the size of the camp.
2005 – Present: Director, WYG Group
Responsible for the development of the Asset and Facilities Management division within the UK; project management
within Asia and North Africa; and service delivery in FCAS states. Provided £6 million consulting services to the RAF,
advising on efficiency savings for the six largest RAF stations in the UK. Managed £2 million of facilities contracts for
London-based property companies Knight-Frank and DTZ, procuring contracts and auditing buildings. Managed £1.2
million of design and procurement programs for Surrey County Council, tasked with building and modernising five high
schools, ensuring access to state-of-the-art educational facilities across the region. Designed the next generation of police
stations for the Metropolitan Police Service, integrating best practice and cutting-edge approaches across the mechanical,
electrical and architectural disciplines.
1999 – 2005: EMEA Mobilization Manager, Jones Lang La Salle (UK)
Held full profit and loss (P&L) responsibility, delivering 19% per annum contribution predominantly on the Compaq (26 UK
buildings) and Visa (12 EMEA buildings) International accounts. Became the EMEA Mobilisation Manager undertaking
mobilisations and managing 32 buildings across 12 countries.
1994 – 1999: Facilities and Account Manager, various, (UK)
Oversaw facilities and multi-million assets for various providers. As Senior Facilities Consultant for Somerfield/Kwiksave
(1999), led the merger of the two facilities departments with annual budget of £75 million into a 1400 store food retailer.
At Symonds Facilities Management (1997 – 1999) oversaw British Airways – World Cargo four buildings within Heathrow
Airport totalling 500,000 sq ft with an annual budget of £4.0M holding full P&L responsibility and delivering 26% per
annum contribution. Responsible for Y2K service delivery of 294 cargo installations across all continents. Working as
Facilities Manager at South Abbey National (1994- 1997) responsible for the effective and efficient operation of 6 Head
Offices and 20 private residential homes.
1976 – 1994: Warrant Officer Class 1, British Army, Corps of Royal Engineers,(UK and worldwide)
Project Management in Northern Ireland, Rhodesia, Cyprus, Belize, Berlin, Falkland Islands, Canada, Germany, Iraq, and
Bosnia. Also responsible for coaching Garrison Property Managers (covering Bicester (£6m pa), Didcot (£7m pa),
Beaconsfield (£2.8m pa) and Sandhurst (£10m pa) in property management. Responsible for the building services of some
4,000 buildings using both directly employed labour and contractors.
Community Security Subject Matter Expert: Neil Page (UK DV)
Neil Page
Position: Head of Component –
Languages and clearance: English & Basic
Nationality: British
Community Security
Arabic, UK DV clearance
Neil Page is an international security expert with 38 years’ policing experience. In the UK police force, Neil served as Chief
of Staff - Counter Terrorist Contingencies, Head of Specialist Operations, Head of Territorial Policing and Partnerships and
Chief Superintendent. As Assistant Commissioner of Police in St. Lucia, Neil was responsible for the complete restructuring
of the Royal St. Lucia National Police Force. Over the past six years, Neil has operated in Israel and the Occupied
Palestinian Territories as Lead Police and Justice Advisor to the US Security Coordinator. In this capacity he is responsible
for the delivery of all UK and US Police and Justice related elements of police, military, governance and legislative reform
on the programme. Neil is an experienced trainer and was Director of Studies in the West Bank, where he identified MoI
needs and developed and delivered training for high level Palestinian security, justice and civil services officials, including
development of a performance management system, code of conduct and civilian oversight mechanism for the police.
Neil’s profile
Superintendent, with more than 30 years’
More than 10 years’
experience in policing and justice, including extensive experience in
experience in community

leading community safety, security and policing programmes in
security, safety and
challenging international conflict contexts

Proven expertise in
leading complex security
and justice programmes

More than six years’ experience in the Middle East providing senior
level strategic and operational advice and technical input to complex
security and justice programs for the US and UK governments.
Manages all US Security Coordinator (USSC) police and justice
programme elements for USG DoS and DoD in Israel and the
Palestinian territories. Senior level expertise in community policing and
police performance management and adaptation of these principles in
conflict affected countries

Our bidding partners:

Technical Envelope: PART B – Resource
Access to Justice and Community Security in Syria (AJACS)
Extensive policing
experience in conflictaffected environments

Currently Lead Police and Justice Advisor to USSC (3* US General),
ensuring the strengthening and development of civilian governance
capabilities and policing capability strengthening working in partnership
with other contributing countries including Turkey (including their
police), the UK and the Palestinian Authority

Israel and the Palestinian territories
Relevant experience

 Causes of International Conflict, Kings College London, UK, 2014
 Criminal Justice and Forensic Science, University of Leicester, UK, 2014
 M.St. (Cantab.), Criminology & Police Management University of Cambridge, UK, 2005 – 2007
 Strategic Command Course, Police Staff College, Bramshill, UK, 2004
 Law Society Mediation – full accreditation, Regents College, London, UK, 2003 – 2004
 Army Command and Staff Course, Camberley, UK, 1993
Recent employment record / Relevant consultancies:
2008 – Lead Police and Justice Advisor to US Security Coordinator, US Police, Military, Governance and
Legislative Reform Mission (Israel and the Palestinian territories)
The programme is targeted at strengthening and developing civilian governance capabilities, relevant legislation and the
Security Forces of the Palestinian Authority in order to provide peace and stability for Israel and Palestine and to set the
conditions for a politically negotiated two-state solution. As the most senior police member of the team, ensures delivery
of all USSC Police and Justice-related elements of reform, support and policy advice, in line with international standards,
and in cooperation with a multitude of international agencies. Reports directly to the Security Coordinator (3* US
General), who reports directly to the US Secretary of State, as well as to the UK Consul-General in Jerusalem. He also
works with Turkish members of the team from the military and police, who are supporting the mission.
He is responsible for directing and delivering several multi-$m cross-ministerial, governance, legislative and security sector
reform programmes. Frequent and high-level strategic interactions with the State of Israel, Palestinian Authority, senior
UK and USG officials, Government of Jordan and other International Missions, as well as with key Palestinian Ministers and
Ministries and all Palestinian security forces. Development of key Palestinian Ministers and Ministries (particularly Interior,
Security and Justice) and all of the Palestinian security forces, which includes the civilian Police Force numbering 9,000
officers. Delivers strategic guidance to the $870m mission to build the capacity of the Palestinian Authority Security
Forces. Provides technical and operational support to the Palestinian Civilian Police and Ministry of Interior to develop
internal oversight mechanisms, including establishment of the office of the Inspector-General. Supports the strengthening
of the Palestinian Human Rights Commission to provide an ombudsperson external oversight mechanism for the police.
2008: Director of Studies, Palestinian Senior Leadership Course (West Bank)
Facilitated the development of a concept of operations (CONOPS) for the Palestinian Civil Police Force (PCP) and worked
with Ministry of Interior to finalise the CONOPS and develop a relevant training programme, including provisions for the
new code of conduct and inspection functions. Identified training needs for the Ministry of Interior officials and senior PCP
officers. Developed and delivered high-level training to the most senior members of the Palestinian security services, civil
police service and civilian ministries. Planned and supported various PCP training exercises. The courses have mentored
600 senior Palestinians in the security, judicial and civil services and the course has transferred entirely to Palestinian
ownership. Many participants now hold high positions within the security services, the organs of justice and government
2006 – 2008: Assistant Commissioner of Police, the Royal St Lucia Police Force (St. Lucia)
Deputised for the Commissioner of Police, commanding operational and functional requirements of the position. Direct
management of 1,000 staff and responsibility for the complete restructuring of the national police force, including
authority for a £40m program budget. Designed and implemented a new, full organisational structure, including
developing and delivering a holistic and integrated programme of security and justice training and mentoring for senior
and middle ranking police officers. All mentored key protégés now hold every senior command position in the national
police force or some within government ministries.

Our bidding partners:

Technical Envelope: PART B – Resource
Access to Justice and Community Security in Syria (AJACS)
1978 – 2006: Chief Superintendent, Devon and Cornwall Police (UK), including the positions:
2005 – 2006 Head of Territorial Policing and Partnerships
Responsible for developing, delivering to, and advising the Chief Constable upon all matters relating to territorial Policing
matters and the Force’s interface with all external partners - including the Police Authority, local and national government
and external interlocutors. Particular focus upon equality, race, gender and community affairs. Direct and indirect
managerial responsibility for 2,000 staff.
2004 – 2005 Head of Human Resources and Training
Responsible for all Human Resource and Training issues in an organisation of 6,500 personnel. Direct managerial
responsibility for 125 staff.
1999 – 2004 Head of Strategic Development
Responsible for all planning, budget formulation, business change, marketing and performance management issues across
the entire Police Force. Direct responsibility for managing relationships with the UK Home Office, other Government
Ministries, various audit and accountability mechanisms and other national stakeholders. In 2000, led a significant change
programme, restructuring the force to deliver optimised performance. Direct Managerial responsibility for 170 staff.
Indirect responsibility for 3,500 staff.
1993 – 1999 Chief of Staff - Counter Terrorist Contingencies
Overarching personal responsibility to Sir John Evans, UK Maritime Counter Terrorism [MCT] Security Coordinator for UK
and International MCT threats. Directly responsible for review and maintenance of UK Home Office and Ministry of
Defence counter terrorist contingency planning and onward development of other, associated national contingency plans
and procedures. Significant interaction with Government Ministers, officials and members of intelligence and armed
services. Participation at directing level on some real and many simulated counter-terrorist events and operations,
1976 – 2008 General Service to rank of Assistant Commissioner of Police (UK and West Indies)
Progressive and significant experience accrued across a wide spectrum of policing activities at the tactical, operational,
training and strategic levels with local, national and international responsibilities. Completed the UK National Strategic
Command Course in 2004 and awarded ‘outstanding’ performance in many of the competencies assessed. Completed the
UK Military Command and Staff Course as a ‘guest’ student in 1993.
Community Engagement Subject Matter Expert: Dima Shehadeh
Dima Shehadeh
Position: Head of Component Nationality: Syrian
Languages: Arabic & English
Community Engagement
Dima Shehadeh has intimate knowledge of the Syrian society and extensive practical experience working with Syrian
communities, civil society organisations and governance actors, primarily since the onset of the current conflict in 2011.
Contributing to the stabilisation efforts and the promotion of peace and security, she has advised international agencies
and donors on community engagement, with a particular focus on issues of access to justice, conflict prevention and
mediation, and youth and gender empowerment. Based on in-depth situational analyses, stakeholder consultations, and
research, she has provided policy recommendations, devised engagement strategies, identified drivers of change and
capable partners. She also skilfully managed programmes and led on their implementation, which amongst others entailed
overseeing workshops and facilitating community-based dialogue. In addition to her work in Syria, where she travels
frequently especially in Aleppo and Idlib provinces and other opposition-controlled areas, she has worked in other Middle
Eastern and conflicted-affected countries, such as Iraq. Currently, Dima is the Aktis Integrated Community Security
Programme (ICSP) Senior Community Engagement Advisor, building on her past role as the Syria Advisor for the Centre
for Humanitarian Dialogue in Turkey.

Dima’s profile
More than 10 years of professional experience focusing on civil society
development, access to justice, and youth and gender empowerment in
10+ years’ experience in
Syria and the wider Middle East. Currently working as the Senior
Syrian community dialogue Community Engagement Advisor for Aktis Strategy on the Integrated
development and
Community Security Program (ICSP) in Syria, providing community
engagement training to Syrian teams and support to beneficiaries on
implementation of security and justice projects in Syria.

Extensive leadership and
management experience

Actively led large-scale portfolio of over 14 projects in Syria, directing
project teams and coordinating with government counterparts, donors
and other stakeholders on civil society empowerment, justice, juvenile
justice reform, police and security reform, conflict prevention and
transformation, and aid coordination for the UNDP Good Governance
and Conflict Prevention program in Damascus.

Our bidding partners:

Technical Envelope: PART B – Resource
Access to Justice and Community Security in Syria (AJACS)
Intimate understanding of
the Syrian socio-political
context with strong

Unprecedented network in Syria and region gained through various roles
with UK Government, UNDP, UN OCHA, Syrian NGOs and civil society
organizations. Regularly travels throughout Syrian opposition controlled
areas including Idlib and Aleppo governorates, playing a fundamental
role in leading Aktis Strategy ICSP community engagement and for HDC
mobilizing the community and connecting donors with networks in Syria.

Relevant experience

Syria, Egypt, Iraq, Lebanon, Haiti and the United States


Master’s in Public Administration, School of International Affairs, Columbia University, New York, 2006

Bachelor of Arts (B.A.) Political Science and African Studies, New York, USA, 2001
Recent employment record / Relevant consultancies:
2014 – Present: Senior Community Engagement Advisor, Aktis Strategy, ICSP (Turkey and Syria)
Leads facilitation of dialogue and partnerships between communities, councils and Security and Justice actors in Idlib,
Aleppo and Latakia, and supports community led security and justice. Technical leadership of the community engagement
component of ICSP. Lead facilitator of community workshops and trainings for Syrian beneficiaries around topics of
conflict mediation, community dialogue, and local project development. Provides ongoing conflict analysis and strategic
political oversight for the program.
2014: Advisor on Syrian Project, Centre for Humanitarian Dialogue (Turkey and Syria)
Travelled extensively in opposition controlled Syria to provide direct technical support in the design, implementation and
monitoring of community projects. Coordinated between stakeholders inside and outside of the country to ensure projects
were implemented within donor mandate and capacity. Directed strategies for conflict transformation and mediation in
2013: Research Analyst, Humanitarian Program in Syria, UN OCHA (Jordan and Syria)
Conducted extensive research and prepared policy recommendations to inform humanitarian planning and interventions
undertaken in Syria, with primary focus on the prevailing security, political and social conditions.
2013 : Advisor, Governance Program, Integrity Research, DFID (Turkey and Syria)
Provided ongoing support to emerging governance structures in opposition controlled areas of Syria. The role involved
mapping Syrian civil society and governance structures, and engaging with key local stakeholders to design a detailed plan
for a follow up implementation phase. Throughout the research, she identified potential key entities for engagement and
drivers of change.
2013: Advisor, Support to Urban Recovery in Syria Program, UN Habitat (Egypt and Syria)
Facilitated the implementation of a Syrian urban recovery programme, which applied a holistic and comprehensive
approach, addressed the local context, and ensured broad-based participation of key stakeholders, thus maximising
impact of the programme. Prepared briefs on institutional dynamics and mandates of government bodies as well as on
capacity of emerging actors, and identified potential partners in the civil society, thus providing high level expertise and
guidance towards urban recovery.
2012 – 2013: Advisor, Drafting Rule of Law and Access to Justice Project for Iraq, UNDP (Iraq)
Directed research and consultation with government counterparts, donors, civil society and community actors on human
rights and access to justice issues in the Kurdish region of Iraq. Conducted strong situational analysis, while driving the
development of a comprehensive approach to rule of law and access to justice and security aimed at improving the
efficiency and transparency of the justice sector, civil society oversight, institutionalization of legal aid structures, as well
as improving tools and mechanisms for citizen-government interaction through use of ICT and civil society engagement.
2007 – 2012: Program Officer, Good Governance and Conflict Prevention, UNDP (Syria)
Led implementation of large-scale portfolio of over 14 projects on community security and justice, covering topics such as
conflict prevention and transformation, empowerment of civil society, police and security reform and aid coordination, as
well as a range of humanitarian-orientated interventions. Ensured mainstreaming of human rights based approaches and
gender issues. Directed the formation of a conflict resolution network consisting of an extensive network of civil society
actors and community leaders that worked to develop a conflict resolution strategy in Syria. Mobilized active and credible
NGOs through field research to ensure maximum impact in affected areas in Syria. Developed numerous strategies,
including on youth engagement, active citizenship and conflict sensitive planning, as well as a post-conflict strategy for
UNDP Syria.
2006 – 2007: Research Assistant, American Moroccan Institute (AMI), New York, (USA)
Conducted extensive research of reference materials, media outlets, public policy institutions and foundations, and
prepared reports on issues such as the treatment of Moroccan-American issues in the media.
2006: Volunteer for Sit El Khamisay School, Amal Al Ghad Organization, Damascus, (Syria)
Performed population intake, collecting personal medical and dietary needs for Lebanese refugees during the LebaneseIsraeli war of 2006. Monitored and updated statistics on families at the centre (over 50 families; roughly 650 individuals).
Distributed personal care items, as well as medical and health services.

Our bidding partners:

Technical Envelope: PART B – Resource
Access to Justice and Community Security in Syria (AJACS)
Our key staff are part of a core team of named personnel that will deliver AJACS
In addition to our five named key staff above, we have assembled a core team of security and justice and Syria experts. The
core team are named and budgeted in our bid and form the AJACS core delivery platform that can implement flexibly scaledup or down AJACS activities agreed with the Secretariat post contract award. A selection of some of the core team members
are set out in table below.
Sample of our named, core personnel supporting our key staff
Gavin Jones

Khaled Salim

Tala Abu Taha

Andrew will offer the Secretariat his unrivalled expertise on Syria and regional security sector issues as a
Senior Adviser. In addition to his relevant Syria books, he has led multi-million dollar security and justice
reform projects across the Middle East.
As Project Director, Gavin will bring experience from working at the sharp end of stabilisation and
development planning for over 30 years, managing project teams and ensuring positive relationships with
clients, including extensive and recent experience in S&J in Libya.
A native Arabic speaker with over 17 years’ experience delivering formal and informal justice
development projects across the Middle East and North Africa, including most recently leading Aktis’ MoI
development work in Tunisia. Khaled also led the establishment of the MoI in Ramallah and will lead
implementation of AJACS activities in our justice component.
A Jordanian with 15 years’ experience delivering community dialogue, communications, gender rights
and development grants, including most recently as part of the Aktis ICSP team, and previously working
with Syrians in Deraa. Tala will lead the AJACS Jordan office.

On-call pool of pre-recruited Technical Experts and Advisers specifically assembled for rapid implementation
of agreed AJACS activity packages from day one
Our consortium has pre-recruited a pool of over 130 experts with skills relevant to the Syrian security and justice context.
Many are security-cleared, and many are Arabic speakers, ready to deploy immediately and, if the implementation context
changes, can be withdrawn at no cost. An indication of the high quality of our expert advisory pool available for AJACS is
Indicative Short-Term Technical Advisers
Prof. Yezid
Sarah Maguire

Phil Wilkinson

Peter Brorsen

Amil Khan

Andy McLean

Head of Carnegie Centre Beirut and senior Arab scholar on security sector reform, convening dialogue
networks of security officials across the region, including work for Aktis on ICSP.
Sarah is a senior international lawyer, human rights, gender and child protection specialist, with
extensive direct experience in conflict situations. She has wide experience working with the UN, NGOs
and donor governments in the region.
Phil is a very senior community security and justice policy and governance adviser, with extensive
experience across all elements of security sector reform, including institutional reform, capacity
building and project adaptation in conflict. He works throughout the Middle East including in Iraq and
is a prolific writer on security and justice development.
Peter is a senior conflict and governance specialist with 15 years’ experience in conflict management,
humanitarian assistance, public administration analysis and management. He has worked in the
Balkans, the Middle East, South-East Asia, Central Asia, Europe and USA for several UN agencies, and
development organisations including DFID and DANIDA.
Amil is an Arabic speaking communications specialist with 14-years’ experience working on complex,
conflict-related projects in the Middle East and Africa, including most recently from February 2013 to
June 2014 as the UK FCO Communications Adviser to the Syrian Opposition.
Andy has over 18 years’ expertise in community security, including its overlap with policing,
governance and justice. He is renowned for his extensive track record around the world working with
the UK Stabilisation Unit, for DFID in design, management and delivery of their programmes, for the
FCO, Saferworld and the United Nations.

Our bidding partners:

Related documents

224 question 12
asi ajacs 62 key staff recruitment and hr
ark 2214
215 4
223 11
asi ajacs 43 supporting evidence project profiles

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