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OPENSTACK FOR ENTERPRISE-GRADE HYBRID CLOUDS Red Hat and NetApp introduce a secure IaaS foundation for mission-critical workloads TECHNOLOGY OVERVIEW INTRODUCTION 64% of IT managers have OpenStack on their technology roadmaps1 The Red Hat and NetApp solution allows you to efficiently and effectively deploy OpenStack in an enterprise environment with strict SLAs while taking advantage of your current infrastructure investments.
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Professional Experience Storage Company City, State Associate Storage Engineer December 2015 – Current • Responsible for the maintenance, repair and installation of NetApp equipment on a 24/7 basis • Successfully maintained 99.99% availability of customer data • Retained high value customers by resolving time critical problems Enterprise Tech Company City, State Systems Services Representative May 2015 – December 2015 • Provided break fix repairs on IBM and multi-vendor equipment • Performed problem determination and troubleshooting on systems with intermittent issues • Inspected client site weekly for problematic systems for proactive repair Internships and Student Work InfoSec Intern Company City, State Information Security Intern September 2014 – November 2014 • Developed and reviewed policies and procedures for clients and the company • Utilized the GFI Max platform to remotely administer patches and upgrades to client systems College Work Study City, State Help Desk September 2013 – June 2014 • Provided technical assistance and training for staff and students for a variety of platforms and software • Created troubleshooting guides for students and staff to refer to if they ran into issues after hours Education College Associate Degree in Computer Science City, State May 2016
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