Bluestar FAQ A4 .pdf
Original filename: Bluestar_FAQ_A4.pdf
This PDF 1.7 document has been generated by Adobe InDesign CS6 (Macintosh) / Adobe PDF Library 10.0.1, and has been sent on pdf-archive.com on 30/01/2014 at 12:32, from IP address 14.200.x.x.
The current document download page has been viewed 701 times.
File size: 32 KB (1 page).
Privacy: public file
Download original PDF file
FAQs for Blue Star
HAVING TROUBLE DOWNLOADING OUR APP?
Make sure you are connected to Wifi. We have baked our experiences into the application
so that you don’t require any connectivity when showing others (so no data usage etc
when overseas etc).
APP NOT DOING ANYTHING (JUST ACTIVATING THE CAMERA)?
You will need a special Marker Booklet from Blue Star Interactive.
Contact us at email@example.com
EXPERIENCING ANY ISSUES WITH ACTIVATING THE EXPERIENCES?
Please note the Operating Systems and Devices that are supported by our advanced
iOS 6.0-iOS 7.1
iPhone 4S, 5, 5S
iPad 3, Retina, Air
Samsung Galaxy S3, S4
Google Nexus 4, 5
Google Nexus 7
Google Tablets 2, 3
HAVE THE RIGHT DEVICE + OS AND STILL HAVING ISSUES?
Try closing the app completely, closing it from running in the background and
re-opening / starting it.
STILL HAVING PROBLEMS?
Email us at firstname.lastname@example.org or call us on +61 2 8020 4400