Making Continuous Mobile Application Delivery (PDF)

Webinar: Making Continuous Delivery
for Mobile Applications A Reality

Chris Dale
IT Test and Release Manager
Simplyhealth
Chris.dale@simplyhealth.co.uk

Paul O’Callaghan
VP of International Sales
Mobile Labs
paulo@mobilelabsinc.com

Agenda
About Simplyhealth

The Challenge

Objectives

The Solution

The Results

About Mobile Labs

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About Simplyhealth
• Helping people with their everyday health for over 140 years
• Serve nearly 3.5 million customers
• No Stakeholder s, profits go back into supporting Simplyhealth customers
• Donated 1.6 million to healthcare charitable projects in 2015
• In 2011, acquired Denplan ltd, UK’s leading dental payment plan specialist

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The Challenge
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Put simply, Simplyhealth’s award-winning customer service levels were in
jeopardy for mobile users
By 2013, mobile traffic to the Simplyhealth website had increased
There was a need to keep user experience on mobile devices optimized
Mobile testing was becoming a bottleneck
Time was wasted with buying and managing mobile devices
Errors were found late in the agile development cycle
Device emulators in use were not reflecting real life UX
Apple and Android devices were behaving differently in some instances,
making cross-platform script development problematic
The Digital Marketing team was unable to verify customer experience due to
unavailability of mobile devices for testing

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Objectives
Needed a new way of handling mobile testing and development that had to meet the
following criteria:

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Enable continuous delivery
‘Shift left’
Enable and support collaboration

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Objectives
After consultation with Gartner, established a 34-point list of requirements.
Key requirements included:

Highest level of security

Integration with existing test automation framework and
continuous delivery solution

High device performance

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Objectives
Key requirements included:

High level of vendor support

Scalability

Ease of use

Access to devices from any remote location

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The Solution:
deviceConnect by Mobile Labs
After consultation with multiple vendors,
Mobile Labs’ deviceConnect™ solution
was selected for further evaluation.

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A private, test-tool agnostic,
behind-the-firewall device cloud,
offering management and storage of
the physical devices and simple access
An onsite- proof of concept was
undertaken at Simplyhealth

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Confidential and Proprietary

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The Results
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Close to zero learning curve
deviceConnect was delivered and installed within two hours
Scripts were written and production use started same day

The solution has been embraced by QA, Development, Marketing and support,
enhancing collaboration across Simplyhealth
Expected ROI against TCO in two years
Re-use of existing desktop test framework for Mobile saved a year’s worth of re-work
for the team

Copyright © 2016 Mobile Labs, LLC

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Confidential and Proprietary

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All rights reserved.