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OPS 571 Complete Week 6 .pdf


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OPS 571 Complete Week 6

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OPS 571 Week 6 DQ 1
"You don't inspect quality into a product;
you have to build it in." Discuss the
implications of this statement.

OPS 571 Week 6 DQ 2
Explain how a nonbottleneck can become
a bottleneck.

OPS 571 Week 6 DQ 3
Watch the "Quality Movement" video in
the Supply Chain Management Video
Lecture Series.

OPS 571 Week 6 Learning Team Process
Improvement Presentation
Write a paper which includes the
following.
• Identify which ISO standards apply to
Riordan Manufacturing
• Using the Six Sigma DMAIC process,
develop a new process design for the
production of the Riordan electric fans. Be
sure to take advantage of any global
opportunities available to Riordan, such
as lower labor costs.
• Describe the bottlenecks that may
occur in the new process.

• Identify three TQM tools that may be
used for ongoing process improvement. Be
sure to describe who will use the tool,
when it will be used, and what interval
and how it will lead to process
improvement.
• A project plan including: A schedule
including project goals, a schedule, roles
and responsibilities and deliverables.
• An implementation plan, including a
Gantt chart of the process design for the
Riordan electric fans.
• No more than 1500 words.
• Consistent with APA format.
Click the Assignment Files tab to submit
your assignment.

OPS 571 Week 6 Quiz

1.) Which of the following are examples of
Goldratt’s Rules of Production Scheduling?
An hour saved at a bottleneck is a mirage
Nonbottlenecks govern throughput
Utilization and activation are the same
Balance flow, not capacity

2.) According to the theory of constraints
which of the following can be a CCR?
Product design
An employee
Factory layout
A customer

3.) The Shingo approach to quality control
depends on which of the following?

Use of statistically based approaches to
quality control
Use of source inspection on 100% of the
items produced
Extensive use of control charts
Use of a sophisticated method of
acceptance sampling

4.) Statistical Process Control (SPC) and
data from the actual process to
statistically monitor the process over time
are employed during which step of the
DMAIC cycle?
Define
Control
Improve
Measure

5.) According to the theory of constraints,
which of the following is an OPERATIONAL
measurement that can be used to measure
the firm's ability to make money?
Operating revenue
Unit cost
Inventory
Net Profit

6.) The DMAIC cycle of Six Sigma is similar
to which of the following quality
management topics?
External benchmarking
ISO 9000
SERQUAL
Continuous improvement

7.) The Shingo system of quality control
relies heavily on fail-safe procedures or
devices called what?
Checklists
DPMO’s
CTQs
Poka-yokes

8.) Identifying critical-to-quality
characteristics (CTQs) takes place in
which step of the DMAIC methodology?
Analyze
Define
Improve
Measure

9.) According to the theory of constraints
which of the following is a FINANCIAL

measurement that can be used to measure
the firm's ability to make money?
Sales
Cash flow
Inventory
Operating expenses

10.) Goldratt’s theory of constraints (TOC)
could be restated using which of the
following?
A system with constraints will not be able
to achieve its goals
Any system is limited in achieving more of
its goals by a very small number of
constraints
A system constraint cannot be identified
and thus cannot be improved

Continuous adjustments after a constraint
problem is solved will cause more
problems

11.) The idea that statistical methods of
quality control, including six-sigma, does
not prevent defects, is central to what
alternative quality system?
SQC methods
Deming PDCA cycle
DMAIC cycle
Shingo System

12.) A bottleneck in a manufacturing
process may be targeted and eliminated
by employing which of the following?
Install more efficient equipment where
capacity is less than the demand.


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