ARD3 AdminGuide.pdf


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Chapter 8

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Sharing a Screen with Client Computers
Monitoring a Screen Sharing Tasks
Interacting with Your Apple Remote Desktop Administrator
Requesting Administrator Attention
Canceling an Attention Request
Changing Your Observed Client Icon
Administering Client Computers
Keeping Track of Task Progress and History
Enabling a Task Notification Script
Getting Active Task Status
Using the Task Feedback Display
Stopping a Currently Running Task
Getting Completed Task History
Saving a Task for Later Use
Creating and Using Task Templates
Editing a Saved Task
Installing Software Using Apple Remote Desktop
Installing by Package and Metapackage
Installing Software on Offline Computers
Installing by Using the Copy Items Command
Using Installers from Other Companies
Upgrading Software
Copying Files
Copy Options
Copying from Administrator to Clients
Copying Using Drag and Drop
Restoring Items from a Master Copy
Creating Reports
Collecting Report Data
Using a Task Server for Report Data Collection
Report Database Recommendations and Bandwidth Usage
Auditing Client Usage Information
Finding Files, Folders, and Applications
Comparing Software
Auditing Hardware
Testing Network Responsiveness
Exporting Report Information
Using Report Windows to Work with Computers
Maintaining Systems
Deleting Items
Emptying the Trash
Setting the Startup Disk

Contents