TWX Magazine ListenUp School (PDF)

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Listen Up Español Partners with BuildOn and TWX Magazine to Build Schools
Portland, Maine – October 22, 2012
Listen Up Español, a Spanish-language call center, has partnered with buildOn and TWX Magazine to
build a school in Nicaragua in November 2012. The three companies are also planning to work together
to build a school in Haiti in 2013.
As a company, Listen Up Español has long embraced a “Code of Awesomeness,” which includes core
values such as “grow brain cells” and “go beyond ourselves.” It is in this spirit that the Spanish-language
call center has agreed to partner with the youth-oriented
nonprofit, buildOn, to raise $30,000 to build the Nicaraguan
“By building this school for women and children, we help break
the cycle of poverty, illiteracy, and low expectations through
service and education,” explained Listen Up Español’s president
and co-founder, Tony Ricciardi. “We hope to inspire our
employees and companies in the industry to reach out, like never
before, and empower the people who need it the most.”
Also assisting in the fundraising was the magazine subscription agent, TWX Magazine, which often
markets subscriptions through call centers. TWX Magazine provided call agents at the Listen Up Español
location in Hermosillo, Sonora, Mexico with a special magazine offer for caller, and agreed to donate a
dollar to buildOn for every customer who accepted the offer.
Listen Up Español employees from the Hermosillo call center and the corporate office in Portland,
Maine, were asked to submit a two-minute video explaining why they felt they should be considered for
the school-building project. From the many submissions, ten team members were chosen to travel to
Nicaragua in November. There, they will start work on the school’s foundation side-by-side the village
About Listen Up Español:
Listen Up Español is the leading bilingual call center for the U.S. Hispanic market. Headquartered in
Portland, Maine and operating in Hermosillo, Mexico, the company employs over 800 native Spanishspeaking agents and provides companies with teleservices to reach the U.S. Hispanic market with
optimum results.
Listen Up Español offers direct response, non-profit and corporate clients a broad range of call center
services from inbound and outbound sales, customer service, and lead generation to Spanish campaign
planning, scripting and advertising production services. With a focus on measurement, training, and a
sales psychology, Listen Up Español has the experience to turn customer interaction into revenue. For
more information about Listen Up Español, please visit
About BuildOn:
BuildOn breaks the cycle of poverty, illiteracy, and low expectations through service and education. Our
afterschool service programs in the U.S. mobilize urban youth to contribute intensive service to their

own communities—helping seniors, young children, and homeless. Through buildOn, these same
students build schools in developing nations, like Haiti and Malawi. These schools are educating more
than 60,000 children and adults each day. In the U.S., 95% of buildOn youth graduate high school and go
on to college. Join us at
About TWX Magazine:
TWX Magazine (a service mark of Synapse Group, Inc.) is the largest consumer magazine distributor in
the U.S., marketing subscriptions to over 700 titles from all of the major publishers. TWX Magazineis
committed to supporting organizations that seek to strengthen and enrich thecommunity through
education and training, health and human services, or the arts. Visit TWX Magazine at:

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