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COM 3471 Syllabus, page 1
COM 3471: SOCIAL MEDIA’S IMPACT ON COMMUNICATION
Typically taught on Tuesdays and Thursdays, classes lasting 1 hour and 15 minutes
Typically in large lecture class of 100-125 students
_____________________________________________________.

Florida International University
College of Architecture + The Arts
Communication Arts Department
Professor: Lynne M. Webb, PhD
Cell Phone: (479) 283-5680
Dept.: (305) 348-1984
Email address: LynneWebb320@gmail.com
Office Hours: Mondays 11-11:30 AM & 2:15-4:45 PM; Wednesdays 11-11:30 AM; and by appointment
Office: VH 212A
__________________________________________________

TEXT

Wright, K. B., & Webb, L. M., Eds. (2011). Computer mediated communication in personal
relationships. New York: Peter Lang Publishers.
[ISBN-10:1433110814 & ISBN-13:978-1433110818]

COURSE DESCRIPTION

COM 3471: SOCIAL MEDIA’S IMPACT ON COMMUNICATION
COM 3471 Social Media’s Impact on Communication (3). An examination of “social media” from a

communication perspective with a focus on how media technologies influence the way we
communicate (verbally and nonverbally) with others.
LEARNING OUTCOMES
Students will be able to identify, understand, and apply the major concepts and theories in communication
that apply to online behavior as well as display a working knowledge of effective communication skills
that facilitate influence and efficacy in online relationships.
__________________________________________________

COURSE CONTENT AND COURSE CALENDAR (subject to change)

Unit One: The Major Social Media in Contemporary Times

COM 3471 Syllabus, page 2
Week 1

Facebook: The Way We Really Use It

Chapter 1

Week 2

LinkedIn: Should You Link In?

Chapter 5

Week 3

Twitter

Chapter 10

Week 4

Online Dating Websites

Chapter 3

Week 5

Research and Theory on Blogs
Test 1 covering class material from Weeks 1, 2, 3, 4, & 5

Unit Two: User Characteristics and Behaviors that Influence Online Communication
Week 6

User Disclosure: Petronio’s Boundary Theory

Chapter 2

Week 7

Gendered Communication: Performance Theory

Chapter 16

Week 9

Engagement: Theory of Interactional Involvement Chapter 12

Unit Three: User Online Communication Practices Behaviors
Week 10

Social Support

Chapter 7

Week 11

Online Collaboration
Chapter 17
Test 2 on Class Material from Weeks 6, 7, 8, 9, & 11

Week 12

Bullying Communication

Chapter 19

Unit Four: Relationally-based Online Communication Behaviors
Week 13

Initial Interactions: Uncertainty Reduction Theory

Chapter 18

Week 14

Theory of Family Communication Environments

Week 15

Technologically- Assisted Family Communication Chapter 15

Week 16

Test 3 on Class Material for Weeks 12, 13, 14, & 15
THERE IS NO FINAL EXAMINATION IN THIS CLASS.
Instead Test 3 is administered during the final examination period.

INSTRUCTOR EXPECTATIONS AND POLICIES
Attendance: Attendance is NOT required in this class.
 Therefore, if you choose to attend, you are expected to be in attendance in body, mind, and

COM 3471 Syllabus, page 3






spirit.
Also, please note, that professional behavior is expected at all times. The classroom is not the
place to study for a test in another class, read email, etc.
If you desire to earn a passing grade in this class, you will make attendance very high
priority for the entire semester. Please note that the test questions are taken from the lectures
presented in class and NOT from the readings. There are questions on the tests from every single
class period. Furthermore, the information covered in class typically does NOT appear in the
book AND often represents an alternative viewpoint to that offered in the textbook. In other
words, the information given in class is largely unavailable outside of class. The information
covered in lectures is often abstract and difficult to understand from borrowed notes. Therefore,
attending class is the best way to earn a passing grade in this course.
If you cannot or simply chose not to attend class on any given day, regardless of the reason, it is
your responsibility to get class notes and announcements from a classmate. Make a friend
now and exchange phone numbers for this purpose. Under no circumstances will the professor
provide notes to students beyond those posted on BlackBoard.

Email Etiquette: Whenever engaging in professional correspondence, such as with professors and
colleagues, appropriate protocols should be observed. Failure to do so makes you look unprofessional. A
word to the wise: In this economy, no one can afford to develop a reputation for unprofessional behavior.
For purposes of this class, when you are initiating or responding to on-line messages with the professor or
peers, please use an appropriate salutation and greeting (e.g., “Dear Dr. Webb,” or “Hello Fellow Group
Members,”). Have a dedicated body to the message; please spell check and grammar check messages
before sending. If necessary, draft in Microsoft Word to enable these checks and then cut and paste the
message into the email. ALWAYS state the class about which you are writing. Almost every instructor
teaches more than one class and has no way of knowing WHICH class you are in unless told. Finally,
please provide a signature at the end of the message. A signature line would be even better. Also, please
note, that all emails related to courses are saved on the University hard drive. Should your email need to
be retrieved, and it is written poorly, you will leave an unfavorable impression.
Electronic devices, food and beverages: Cell phones, laptops, i-pads, personal digital assistants, beepers
and other electronic devises must be turned off and stowed before entering the classroom. All such
devises must remain in your back pack during class. Think of class as a business meeting; no one checks
their messages when they are in a meeting with the CEO or an important client. Any cell phones that
goes off during class will be confiscated! If you cell phone goes off in class, you are expected to
willingly bring the phone to the professor and from the front of the room provide an immediate and
sincere verbal apology to the class for disrupting their learning process. If you cannot comply with
this regulation, please drop the class NOW as this policy will not change during the semester. Food is not
allowed in the class, but feel free to bring a beverage.
Quizzes and Tests: Your entire grade for this course is determined by on-line testing. All tests and
quizzes are administered on-line. There is no class meeting in our regular class room on the days that
quizzes and tests are administered; these examinations are administered during our regular class meeting
time of 1-1:50 PM. There are NO papers, written assignments, group projects, or presentations. Weekly
quizzes will test your knowledge of the readings; quizzes can have as few as 10 questions and as many as
25 depending on the length of the chapter itself. Three major tests will assess your understanding of the
lecture material presented in class as well as class discussions; the tests have 25-50 questions each and
cover about 5 weeks of class material. The quizzes and tests are not cumulative. In both the quizzes and
tests, look for multiple choice questions. Expect an on-line examination of one sort or another every
Friday. Please note that all quizzes and tests are administered on-line in BlackBoard.
The vast majority of your final grade is based on these three objective tests and the twelve
quizzes. Please study long and hard for these examinations. The exams were not designed to be open

COM 3471 Syllabus, page 4
book exams and do not function as open book exams. These exams are timed and questions literally
disappear from the screen if you do not select an answer quickly (within about a minute). You receive a
score of zero for the questions that disappear! Quizzes and tests cannot be made up without proper
documentation.
Obviously students are expected to work independently during quizzes and tests. Please feel free
to come to your professor’s office to discuss any questions or concerns regarding the examinations. You
may stop by before or after the exams. Please stop by the office if you wish to appeal your grade on a
given quiz or test. While the professor welcomes the opportunity to discuss any matter related to grades,
such conversations are most productive for the student if they take place in the privacy of the professor’s
office.
Readings Assignments: We will read selected chapters from the required text. Specific assignments are
listed on the syllabus. NOTE WHICH CHAPTERS ARE ASSIGNED AND WHICH ARE NOT
ASSIGNED or you will find yourself reading for your own edification rather than preparing for a grades
quiz. Also, please note that the chapters are not assigned in the same order in which they appear in the
book. Many students find it helpful to print the 2-3 pages of the syllabus that contain the reading
assignments, fold over those pages, and use them as a book marker in your copy of the textbook—thus
assuring that they can double check each week whether or not they are reading the assigned chapter
for the week. Please read the material prior to attending class. The assignments provide background for
the more detailed lectures. Come to class prepared to learn more about what you have read.
____________________________________________________
DISABILITY NOTICE
I want to reiterate the University’s desire that students know about the availability of the Office of
Disability Services. The office is available to any students who should need it. It is the student’s
responsibility to contact the Office of Disabilities Services to process a request to have educational needs
met. Of course, students must follow their procedures as to proper notification to the instructor. Please
know that I am happy to comply with any reasonable request for accommodation.

RELIGIOUS HOLIDAYS
The University's policy on religious holy days as stated in the University Catalog and Student Handbook will be
followed in this class. Any student may request to be excused from class to observe a religious holy day of his or
her faith.
_________________________________________________________
COURSE GRADES

All activities are graded on a point system:
TOTAL points available in the class = 2400
12 quizzes, each worth 100 points, for a total of 1200 points; each quiz is 4.17% of your final grade.
3 tests, each worth 400 points, for a total of 1200 points; each test is 6.67% of your final grade.
Final grades are assigned by comparing the student's total points earned to the following scale:
A
= 94 - 100% = 2245 - 2400
A= 90 - 93% = 2148 - 2244
B+
= 87 - 89% = 2076 - 2147

COM 3471 Syllabus, page 5
B
BC+
C
CD+
D
DF

=
=
=
=
=
=
=
=
=

83 80 77 73 70 67 63 58 00 -

86%
82%
79%
76%
72%
69%
66%
64%
57%

=
=
=
=
=
=
=
=
=

1980 - 2175
1908 - 1979
1836 - 1907
1740 - 1835
1668 - 1739
1596 - 1667
1500 - 1595
1380 – 1499
0000 – 1379

To calculate how many points you earned on each test, multiply your percent score times 4. For
example, if you earned 78% of Test 1, you earned 312 points. For quizzes, your percent score is
the number of points earned. For example, if you scored 90% on Quiz 2, then you earned 90
points for Quiz 2.
__________________________________________________
POLICY FOR ASSIGNING AN INCOMPLETE "I" GRADE
An incomplete grade is a temporary symbol given for work not completed because of serious interruption not
caused by the student's own negligence. An incomplete must be made up as quickly as possible but no later
than two consecutive semesters after the initial taking of the course or it will automatically default to an "F" or
the grade that the student earned in the course. There is no extension of the two semester deadline. The student
must not register again for the course to make up the incomplete. Students who have incomplete grades on their
records must remove the incomplete by the end of the fourth week of the term in which they plan to graduate.
Failure to do so will result in a cancellation of graduation.
Incompletes are awarded only if the student has completed most of the course work. If a student misses a
significant portion of the course work, he/she should drop the course. If the drop period has ended, the
student may petition for a withdrawal—this requires the student to un-enroll in all of their courses for that
semester.
Incompletes are not to be used because a student took on too many credits and they cannot complete
everything that is now required of them.
In such cases where the course instructor determines that it appropriate to award a student a grade of "I"
(incomplete) the following steps must be followed.
Using an Official University Form the course instructor will report the following:
1. The grade earned by the student to date
2. The missing work and the percentage of the final grade it represents (this requires
the details of the specific missing assignment)
3. The date the instructor expects the missing work to be submitted or in the case of an
examination made up
4. The justification for awarding the grade of "I"
5. Have the student sign the form
6. Submit this form to the Department Chair and Dean and maintain a copy for instructor
records and provide a copy for the student
7. Upon satisfying the requirements for a grade the instructor will sign off on the form
and attach it to the change of grade form she or he will submit.

COM 3471 Syllabus, page 6
________________________________________________________
ACADEMIC INTEGRITY
This syllabus is a contract of understanding between professor and student. If the assignments and grading
system are not acceptable, then the student needs to negotiate a change by midnight Sunday on the second
week of class or accept the rules as written.
____________________________________________________
CODE OF ACADEMIC INTEGRITY
This Code of Academic Integrity was adopted by the Student Government Association on November 28,
2001 and reflects the values articulated in the Student Code of Standards.
Florida International University is a community dedicated to generating and imparting knowledge through
excellent teaching and research, the rigorous and respectful exchange of ideas, and community service.
All students should respect the right of others to have an equitable opportunity to learn and honestly to
demonstrate the quality of their learning.
Therefore, all students are expected to adhere to a standard of academic conduct, which demonstrates
respect for themselves, their fellow students, and the educational mission of Florida International
University.
As a student of this university:




I will be honest in my academic endeavors.
I will not represent someone else's work as my own.
I will not cheat, nor will I aid in another's cheating.

All students are deemed by the university to understand that if they are found responsible for academic
misconduct, they will be subject to the Code of Academic Integrity’s procedures and sanctions, as
outlined in the FIU Student Handbook. Students have the right to due process in all disciplinary
situations. For additional information concerning student rights and responsibilities, please contact FIU’s
Office of Student Conduct and Conflict Resolution.
Note: Intensive auditing of the course will be conducted to prevent academic misconduct.
______________________________________________________
FLORIDA INTERNATIONAL UNIVERSITY
STUDENT CODE OF STANDARDS

A University is a learning community following a tradition more than 1,000 years old. Florida
International University is such a community dedicated to generating and imparting knowledge through
excellent teaching and research, the rigorous and respectful exchange of ideas, and community service.
As a member of this community:
 I will respect the tradition of academic inquiry, the University’s rules of conduct, and its mission.

COM 3471 Syllabus, page 7




I will respect the opinions and differences of all members of the FIU community.
I will practice civility and demonstrate conduct that reflects the values of the institution.
I will be diligent and honest in my personal and academic endeavors.

The FIU Student Handbook outlines the Student Code of Conduct regarding students with disruptive
behavior.
Website: www.fiu.edu/~sccr/docs/disruptive_brochure.doc

________________________________________________________


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