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Brenna K. Shannon 
1439 W. Winona St.
Chicago, IL 60640



graduating March 2016  

DePaul University- ​
senior, majoring in Communications (3.6 GPA)
College of Lake County- ​
January 2013 to May 2013
Santa Clara University- ​
September 2012 to December 2012



PAWS Chicago-​

August 2015- present

Chicago, IL
Supervisor: Melissa Ziberna:

Providing customer service and assisting people with adoptions
Processing new volunteer applications
Answering guest questions over the phone and in person regarding rescue centers, lost
pets, and pet resources
Entering adoptions and adopters into the PAWS online database

Giordano’s- ​
Hostess, Server

July 2015- present

Chicago, IL
Supervisor: Mickey Delossantos: (773) 989-7449

Taking delivery/take-out orders via telephone and in person
Assisting guests to their table
Multitasking as a waitress by serving multiple tables at once

DePaul University, College of Communications- ​
Chicago, IL  
Supervisor: LaTrina West-Shields: (312) 362-8600 

January 2015- present  

Demonstrating organizational skills by filing notes and coordinating phone calls
Making copies, sending emails and faxes, putting together class readings
Nub’s Nob Ski Resort​
Chairlift Supervisor
​ecember 2013- January 2014;
December 2014- January 2015

Harbor Springs, MI

Exhibited teamwork by communicating with my coworker to control the speed of the
Provided customer attentiveness by making sure people got on/off the chairlift safely


Chicago, IL  

April 2014- November 2014

Food preparation
Maintained a friendly and hospitable cafe environment
Lake Forest Flowers​
Flower Delivery Driver/Shop Assistant​ ​ September 2010 to May 2013 

Lake Forest, IL


Delivering flowers in a timely manner 

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