Part Time Ops Personnel Attendance Policy (PDF)

PART TIME OPS PERSONNEL ATTENDANCE POLICY
The following point system will be used to deal fairly and consistently with employee attendance
problems. If you are frequently tardy, cancel numerous shifts or repeatedly fail to report to work, you
will be subject to discipline. If you acquire fifteen (15) points in a rolling six (6) month period we reserve
the right to terminate your employment.
Points for any given infraction are “live” for exactly six (6) months. On the sixth month and one day
after a particular infraction, those points drop off, but any points for subsequent infractions remain
active until 6 months from their respective assessments. (Example: If you are charged 5 points for a no
show on June 1, the points will count until December 1.)
Incident
No Call/No Show: Failure to report to work without making *prior
arrangements

Points
5

Late Cancellation: Canceling a scheduled shift with less than 24 hours
with no chance of a replacement

3

Advanced Cancellation: Canceling a shift with less than 48 hours notice
with no chance of a replacement

2

More than 1 hour late: Being more than 1 hour late to a shift without *prior
arrangements. If it is an Event Ops shift, you will be replaced if a
replacement can be found

5

20 Min – 1 Hour Late: Being between 20 min and 1 hour late to a shift
without making *prior arrangements

3

10 Min – 20 Min Late: Being between 10 min and 20 min late to a shift
without making *prior arrangements
As you can see, there is a 10 minute grace period for shifts. After 10
minutes late you will start to receive points.

1

* Prior arrangements: If you are going to be late or have to miss a shift,
please send an email, call, or text to the Operations Manager or to an Ops
Supervisor AT LEAST 24 HOURS IN ADVANCE OF THE SHIFT.

After a No-Call/No-Show you will be emailed about it and will not be put on the next set of schedules
until you have responded to that email.
More than one No-call/No-Show within a 30-day period of time reserves us the right to terminate your
employment.
You will receive a written warning at 10 points (unless the 10 points are for two No-show/No calls
within a 30-day period of time). If you have questions about your point total please contact your
department manager.
Attendance infractions that result in the assignment of points will be noted in your personnel record.
Documentation may be required to support the cancellation of 2 or more consecutive shifts for the
same incident (i.e., sick, family emergency, etc.). Points will only be assessed once per incident.
(Example: If you call in sick on June 1 and again on June 2, you will only be assessed 3 points for the
initial late cancellation.)