FAQen .pdf

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What is NØ SEASØN Belgium ?
NØ SEASØN Belgium is a premium womenswear brand founded in 2015. Evertyhing is handmade
in Belgium, from the design to the production itself.
We follow no season, no spring-summer or autumn-winter collection. New items will appear every
month so we can always surprise you.
How do I place an order online ?
You must be 18 years old or over or have your parents' permission to buy from our website. You
can order online via our “shop” page or by email by sending your request via our contact form or at
info@noseason.be.
To shop online, click on "shop" and follow the steps by choosing the articles you wish to buy,
selecting your size and clicking on "add to cart”.
All items left in your cart are not saved nor reserved before you place your order. When you are
finished shopping click on “cart” to verify your order and to check out.
When you are happy, proceed to the checkout to choose your payment preferences. We will send
you a confirmation of your order via email, and another when your order is ready to be dispatched.
How do I know the right size ?
The items are true to size and you can always compare the sizing with the clothes worn by our
model. If you are not sure, don't hesitate to ask us for some help by filling up our contact form or
sending us an email at info@noseason.be.
How do I edit or cancel a placed order?
To edit or cancel an order, please fill up our contact form or send us an email at info@noseason.be
so we can help you out. For logistical reasons, an order can only be edited or cancelled on the
same day as it was placed.
Which payment methods can I use?
You can choose one of three payment methods:
Credit card
You can pay for your order in one single transaction by credit card. We make sure that your card
information is transmitted over secure SSL encryption and is not stored.
Paypal
If you have a Paypal account, you can choose the Paypal option. You will be redirected to a Paypal
payment page where you will be able to complete your order.
Bank transfer
Your items won’t be sent until we receive the full payment but they will be reserved for 72 hours as
to afford you the necessary time to make the bank transfer. If you choose this option, please don't
proceed on our website and send us an email via our contact form or at info@noseason.be

Do you deliver internationally?
Yes, we send our international orders via UPS or Bpost. The cost and delivery time depend on the
final destination, but you can expect an average of between 3 to 8 working days. Please check our
shipping and returns page for more information.

If you have more questions, please send us an email via our contact form or at
info@noseason.be


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