Nedjari abdallah .pdf

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Curriculum Vitae
NEDJARI Abdallah
Hotel receptionist
Personal objective
Seeking a challenging position a progressive and dynamic
organization, where my knowledge, skills & work
experience could be utilized in the most productive,
innovative & resourceful manner and also provide growth,
training and career development opportunities in the field.
Work Experience
Contact Information
Diera, Dubai, UAE
(+971) 558398426
karimnedjari06@gmail.com

Personal Details
Full Name: NEDJARI Abdallah
Date of Birth: 22/08/1989
Gender: Male

 Customer Service Agent

Jul 2015 – Currently




El Khayam Hotel- Dubai, UAE
Duties & Responsibilities



Welcoming customers to the hotel in a polite, friendly and helpful
manner.
Deal directly with customers either by telephone, electronically or
face to face
handle customer inquiries both telephonically and by email
manage and resolve customer complaints
Taking payment from customers in the form of cash or credit cards.
Deal with advanced reservations, took bookings and fulfilled
particular requirements








Nationality: Algerian
Marital Status: Married

 Sales Associate

Visa Status: Resident




Adidas- Algiers , ALGERIA
Duties & Responsibilities



Greeting customers politely

References
References upon request










Jan 2012 – Mars 2015

Communicate with and assist customers in way possible and as they
may require.
Presented and sold company products and services to present and
potential clients.
Attained sales goals and objectives through the key performance
indicators.
Managed all administrative aspects of the role in a timely manner.
Identified, focused and developed growth plans.
Promote and sell the company products

.

Offer discounts and deals where appropriate.
Promote the business by working closely with the marketing
department.

 Education


2014 : Bachelor degree
High level Technician Of Human Resources
(National Institute of Management Algeria)



Courses: 6 month course of hotel management
Certificate of IT (Information Technology)
MS Office

 Skills


Excellent with Microsoft Office.



Daily user of database.



Attention to details.



Problem solving.



Flexibility.



Interpersonal skills.



Cross & up selling.



Ability to work under pressure.



Negotiating skills.



Team work

Linguistic Skills
 Arabic : Mother Tongue - Native Speaker


English : Reading, Writing and Speaking – ADVANCED

 French : Reading, writing and speaking – ADVANCED

Declaration

I hereby declare that the above-mentioned information is correct to the best of my
knowledge.


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