Claims letter (PDF)

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Date: 07/12/2016

Acme Corporation - 1 Main Street, New York, NY
Customer reference: 45362-TA
Claim Number: 123456
Name of Insured: John Doe
Address of Insured Property: 742 Evergreen Terrace, Springfield
Dear Madam, Mister
The purpose of this letter is to request full reimbursement for my family's personal property that
was destroyed 01/01/2015. The total value of the items that were deemed a total loss is $
100000. As you know, we have answered every request for information from Acme Corporation.
We have made the property available for inspection multiple times and cooperated fully in
providing documentation of our losses.
We understand that Acme Corporation’s policy is to hold back full payment until after we replace
each item and submit receipts. We have every intention of replacing all the items in our home to
restore it as it was prior to 01/01/2015. Our personal belongings were in excellent condition at
the time of the loss, and we have pictures to prove that Acme Corporation has applied
excessive depreciation in calculating the actual cash value of our property.
We are anxious to put this painful experience behind us, get back into our home and restore our
household. Having to continually submit receipts to your company and wait for full
reimbursement for every purchase we make over the next year seems unfairly time-consuming
and emotionally painful.
We are asking Acme Corporation to make a fair settlement offer on our personal property claim
in the amount of the reasonable replacement value of our complete inventory list, less what
we’ve already received. Please give this request full consideration and respond no later than
I look forward to Acme Corporation’s timely response. Thank you for your anticipated
cooperation in this matter.

John Doe

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