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Foundation Exam in IT Service Management ISO IEC 20000

Foundation Exam in IT Service Management ISO-IEC 20000.pdf

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IT Service Management Foundation based on ISO/IEC 20000 Presented to: Ahmad Mahmoud Roumieh 7 January 2013 drs. Bernd W.E. Taselaar Chief Executive Officer 4656690.1166558 EXIN The global independent certification institute for ICT Professionals

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Foundation Exam in IT Service Management ISO-IEC 20000.pdf
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