Astercc

ASTERCC Call Center Software Solution Provider  Astercc Astercc is a product of Sonicwell Technology. Sonicwell Technology was founded in 2008 and headquartered in Montreal, Canada, the company specializes in software development, system integration and software services, is the leading global provider of converged communications products and solutions provider, based on open SIP standards to provide customers with reliable, functional and scalable voice communication system. In the same year Sonicwell entered China, we have invested in two companies, the main provider of technology solutions for telcos.  Rich Functionality Astercc commercial provides not only contact center features, but also CRM modules. To most users, you don’t need extra investment to integrate with other system.  Completely Document Astercc wiki provides online manual. It also provides sample code, user case, how-to for various scenario. We also keep publishing tutorials and how-to about VoIP and network to help you better manage your system.  Module For Business Besides telephony core,asterCC is composed with different modules. No matter tele-marketing, outsourcing call center, enterprise pbx or inbound IVR, all you need to do is click mouse, finish configuration via web GUI.  Customizable and Various Reports When you run a call center, you could read what’s happening via various text and graphic reports provides by astercc. You can configure what you need in a report, download from web UI also system could send you latest report via email.  Rapid Deployment Astercc is IP based system, so agent could work anywhere via local network/VPN/internet. Using astercc BOX ISO, your could install astercc on any server in 15mins.  Multi Tenant System Astercc is designed as a multi-tenant system, you can provide hosting service for your clients. With billing features, astercc will send invoices for inbound, outbound calls and DID numbers.  Astercc Works For Different Business         Call Center Integration Virtual Office IVR ( Interactive Voice Response) Digital Receptionist Enterprise CATI (Computer Assisted Telephone Interviewing) survey E-Commerce Telephony Marketing BPO Outsourcing