TWI Program Development Manual

  Divider Page from Bound TWI Materials Text VI-Program Development production problems and planning of training to ~ n e e plant t needs. The training required five days and was given to groups of ten plant representati~es to whom had been assigned functional responsibility for training.   PROGRAM D E V E L O P M E N T I N S T I T U T E H m to Meet a Production Problem .Through Training Issued to W a r Manpmr Catmission Bureau of Training Waining Within Industry Service Washington, D.C., June 1945  WAR MANPOWER COMMISSION WASHINGTON 25. D. C. To the Program Development I n s t i t u t e Conductor; Your work i n helping p l a n t representatives t o acquire the s k i l l of meeting production problems through t r a i n i n g can aff e c t every person i n the plants represented and presents the opport u n i t y of helping t o overcome production interferenceswhich a r e c r i t i c a l in the w a r e f f o r t . The developing of training plans t o meet t h e plant s own no outsider can know the unders p e c i f i c needs i s an in-plant job lying causes of production problems. Each plant should have a designer of training. I n some plants he w i l l have a t r a i n i n g t i t l e but he w i l l not i n others. The only important thing i s t h a t he have functional r e s p o n s i b i l i t y f o r the planning of training t o meet production problems. It i s your r e s p o n s i b i l i t y .to (1) see t h a t the r i g h t man is selected f o r the I n s t i t u t e , ( 2 ) t h a t management understands the obj e c t i w of the Program Development I n s t i t u t e , and (3) t o give this man an opportunity t o acquire t h i s skill. - f Each Program Development ~ n s t i t u t epresents a challenge you as I n s t i t u t e Conductor must i n s t r u c t the members, stimulate them t o practice, observe t h e i r work, and put them on t h e i r own before the I n s t i t u t e closes. Your objective helpthe pEt man t o acquire this important s k i l l , and t o g e t during the I n s t i t u t e a s t a r t which w i l l have r e s u l t s so convincing t h a t continuing use of the method i n h i s p l a n t i s assured. im Sincerely, C. R. Dooley Director Training Within Industry Service -  CONTENTS . .. .. .. .. SecondDay,Morning F i r s t Day, Morning F i r s t Day, Afternoon Second Day, Afternoon .. .. .. .. . . . . . .. .. .. .. .. Pages 1 - 19 20 - 40 .. .. .. .. .. .. .. .. .. .. .. 41 - 44 45 . .. .. .. .. . . . . . .. .. .. .. Fourth Day, Morning . . . . . . . . . . . Fourth Day, Afternoon . . . . . . . . . . . F i f t h Day, Morning . . . . . . . . . . . . F i f t h Day, Afternoon . . . . . . . . . . . Third Day, Morning Third Day, Afternoon .. .. .. .. .. .. - 57 58 59 - 64 66 - 65 75 77 - 80 81 - 83 76 R e f e r e n c e s . . . . . . . . . . .. Procedures f o r S e t t i n g up a Program Development I n s t i t u t e S t r a t e g y of the I n s t i t u t e Standard Procedme f o r Handling a Problem and Plan W.M.C. Training Services P l a n t Coaching V i s i t s Evaluation Techniques .. . . . . . . . . . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. - 86 87 94 95 -102 103 104 -105 84 - M a t e r i a l s F i r s t Day - Problem Sheet and Definition of Terms Cost Records problem Program Development &-Step Card Work Sheet f o r Step 1 Work Sheet f o r Step 2 Disinfectant Reprocessing Problem Defective Hydraulics Problem How Training Can Be Done Methods and Aids How t o Get a P l a n t Training Plan i n t o Action How t o Get Continuing Results f r m P l a n t Training Programs - Second Day - Third Day - Management and S k i l l e d Supervision Improving Supervisors 1 Knodedge of the Work Keeping Supervisors Informed About Their R e s p o n s i b i l i t i e s Fourth Day - How t o Sel-ect New S ~ p e r v i s o r s Introducing the New Ebployee t o t h e Job Induction Plan Step 2 Work Sheets  PROGRAM DEVELOWdENT INSTITUTE TIME SCHEDULE First Day 25 min. 20 min. 15 m i n . 1 0 min. 5 min. 10 min. 1 hr.30 Introduction and Plan of I n s t i t u t e D e f i n i t i o n of Terms Management Chart Problem Sheet 4-step Method Intermission min. Application of method Cost Records Problem 1 hr. 1 hr. 10 m i n . 1hr. 20 min. 2 hours 55 min. - Importance of evidence and t r a i n i n g action, and 2 d r i l l problems on Step 1, 1 group, 1 i n d i v i d u a l Methods and Aids, and 2 d r i l l problems on Step 2 Intermission Getting a Plan i n t o Action, and 2 d r i l l problems on Steps 3 and 4 Assignment f o r second day 3 hours 30 min. Second Day Second Day 10 m i n . 4-step Method 2 hr.50 min. 3 Assigned problems (10 minutes intermission included) 1 hr.30 min. Induction 1 0 min. Intermission 2 hrs. 3 Assigned problems Schedule f o r t h i r d day 5 min. 3 hours 3 hours 45 min. Third Day 3 Assigned problems I n t e rmis si o n 10 m i n . 45 min. W.M .C. 30 min. 40 m i n . 45 mine P l a n t meetings 1 Assigned problem Assignment fop- remainder of I n s t i t u t e Training Services 3 2 hrs. 55 m i n . Fourth Da d 2 Difference between problems, programs and plans hr.40 min. 3 Plans (10 minute intermission included) 3 hours 40 min. 1 hr. S e l e c t i n g supervisors 2 hr.40 min. 3 Plans (10 minute intermission included) M f t h Day 1 hr.40 min. 2 Plans 1 0 rain. Intermission 20 min. Checking r e s u l t s 1 Plan 50 m i n . 50 min. 1 0 min. 10 min. 1 hr. 45 min. 1 Plan Relation of plans and programs Intermission 1 Plan Summary F i f t h Day \ i i 3 hours n o t more than 2 h r s . 55 min.  rPROGUM IIEVELOPbBNT INSTITUTE Emphasis Purpme To e s t a b l i s h t h a t t h e I n s t i t u t e Training must be designed t o meet speFIRST c i f i c production problems. This is inis designed t o give members MY plant, on-the-job work. Details of a MORNING pra?ctice i n using the 4-step training plan a r e determined by method i n t h e I n s t i t u t e and i n analyzing evidence of the problem. t h e i r own plants and t o i l l u s t r a t e the S t r e s s t h a t discussion is on method, method by application i n a problem prenot on this problem. sented by the I n s t i t u t e Conductor C familiariee members with use A l l f o u r s t e p s a r e necessary i n order work sheets through practice t o meet a production problem through d r i l l problems, and t o show training. steps. Training cannot be planned in an I n s t i SECOND To g e t practice, skill, and t u t e , but understanding of method can DAY conviction through use of be acquired through practice. MORNING method by each member on a standardized problem. AFTERNOON To of on r e l a t i o n of AFTERNOON To present information about characteristius of successful induction plans. To continue practice on assigned problems. - Induction must be planned s p e c i f i c a l l y f o r each plant. - THIRD DAY MORNING Tocontinue practice on assigned problems. To o u t l i n s W.M.C training services. . To e s t a b l i s h key points 'of effective meetings. To c o n t i n w practice on assigned problems. To outline members' use of method i n own plants, AFTERNOON Detail is needed i n both evidence and uontent. Public agencies give some assistance i n meeting p l a n t needs, Each member is t o make complete &-step plan f o r wn plant. Meetings a m depended on 5n in-plant training programa . FOURTH DAY MORNING To have Jmo plans presented. To give each member opportunitg t o h p r o v e own plan on basis of group discussion of methods. Evidence of the production problem must be met by the plan. Only member presenting plan has f a c t s about evidence i n his plant. AFTER- To present T,W.I. plan f o r supervisory selection. To have three plans presented. Training d i r e c t o r i s concerned with c a l i b e r of supervision. To emphasize importance of checking results, and t o cons i d e r evaluation techniques. To have three plans presented. Results a r e checked against evidence of Is the production problem being need met through t r a h i n g ? Training plan must include Step 4. NOON FIFTH MY MORNING To have two plans presented, To s t r e s s importance of relat i o n of any t r a i n i n g plan t o other plans and programs. To stress l i n e and s t a f f responsibility. To get conviction of value of 4-step method. AFTERNOON - Program Development skill is acquired through use of method. Timing and need must be considered befom plan i s scheduled. S t a f f provides technical "howhow, Use of method w i l l help meet produc t i o n problems through training. I I I I